Sterling McCall Buick GMC
Houston, TX
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Warranty work Hundreds of miles from home and a valet killed my battery. Went to Sterling McCall and was treated like royalty. Superb customer service! It did not m Hundreds of miles from home and a valet killed my battery. Went to Sterling McCall and was treated like royalty. Superb customer service! It did not matter to them that my car wasn’t purchased from them. I would definitely go back for service and will give them consideration when I’m ready to buy again. A great big thank you to Kevan Tvrdy! More
Great Experience Great experience, courteous and patient. Have the right attitude for the position he works in. My husband always take our vehicle and spoke so highly Great experience, courteous and patient. Have the right attitude for the position he works in. My husband always take our vehicle and spoke so highly of the service tech. When I met him for the first time, I was truly impressed. Great job More
Quick service I know that the job will be finished by 5 pm. But it’s done already by 3 pm. However the documentation takes a bit longer but at least the job is done I know that the job will be finished by 5 pm. But it’s done already by 3 pm. However the documentation takes a bit longer but at least the job is done. As usual, the cost of the repair is always high. More
Service dept. They are courteous, professionals, as one would expect for what they claim, for what they charge, and for because of the brand they represent (this is They are courteous, professionals, as one would expect for what they claim, for what they charge, and for because of the brand they represent (this is ONLY for the service department). Not others deparments. Prices are not for my pocket . Instead of five stars I say four and a half. (There is always space for improve) More
Very poor service I trade Honda Pilot 2011.and buy Honda Pilot 2015. They Charge me extra $495.00 more then internet price. They says this chrges for wheel lock. So guy I trade Honda Pilot 2011.and buy Honda Pilot 2015. They Charge me extra $495.00 more then internet price. They says this chrges for wheel lock. So guys be careful More
Best Service in metro Houston area A+++++ Service was great People are awesome Was greeted promptly Service was fast and prices fair. Thank you SMBGMC Will return for my next serv A+++++ Service was great People are awesome Was greeted promptly Service was fast and prices fair. Thank you SMBGMC Will return for my next service and sales purchase. More
Excellent - Thoughtful timely service Service was performed timely and thoroughly explained. Transportation was provided as needed. Representatives were thoughtful and very helpful. Def Service was performed timely and thoroughly explained. Transportation was provided as needed. Representatives were thoughtful and very helpful. Definitely would recommend the organization and will use the service again. More
Always nice and friendly and great customer service I’m always greeted with a smile anytime I need service done to my vehicle. If anything is needed outside of the scoop of my visit they ALWAYS consult I’m always greeted with a smile anytime I need service done to my vehicle. If anything is needed outside of the scoop of my visit they ALWAYS consult with me first to make sure it’s in my warranty or budget. More
First visit for GMC Yukon Service Overall service was good with the exception of price and wait time. I just moved from Tulsa and price paid for the same service was $49.99. This was t Overall service was good with the exception of price and wait time. I just moved from Tulsa and price paid for the same service was $49.99. This was the same price shown when making online reservation. Price informed and charged was $59.99. I had appointment at 7:30 am. Wait time was almost over 2 hrs. More
Service performed by Sterling McCall GMC My service advisor was excellent. He detailed the repairs needed, arranged for parts required, and oversaw the repair process. Work performed in a v My service advisor was excellent. He detailed the repairs needed, arranged for parts required, and oversaw the repair process. Work performed in a very timely manner, and I am excited to have a dealership with such high standards working on my car. Excellent team all around. More