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Sterling McCall Buick GMC
Houston, TX
322 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 322 reviews
July 22, 2023
Car purchase experience was good except for when you they installed my gooseneck hitch and damaged my tail gate. They have now had my truck over a week and will not commit to how long before it is repaired a installed my gooseneck hitch and damaged my tail gate. They have now had my truck over a week and will not commit to how long before it is repaired and back to me. I had the truck 7 days before this happen. More
by Jebnerc8
Employees Worked With
Karl
July 13, 2023
The service writer John Ramirez provides very good customer service. Now, the mechanics I am not very happy w/ for a variety of reasons. 1. Driving my vehicle to speed thru parking lot. 2. Breaking customer service. Now, the mechanics I am not very happy w/ for a variety of reasons. 1. Driving my vehicle to speed thru parking lot. 2. Breaking hub caps and not informing service writer. 3. Once I left dealership left back tire light came on stating low pressure - even though I just purchased tires from dealership. Now, I must take vehicle to be serviced elsewhere due issues which arose on this visit. More
by Brogden
Employees Worked With
John Ramirez
July 08, 2023
I love my advisor Johnathan. I feel confident and comfortable with the decision I have to make with my car. My car is thirteen years old and not at it's peak in looks anymore bu I feel confident and comfortable with the decision I have to make with my car. My car is thirteen years old and not at it's peak in looks anymore but Johnathan still makes me feel like it is as important as if it was new. More
by L
Employees Worked With
Johnathan
July 01, 2023
I came in for an oil change which includes tire rotation. Because the wheel lock was not the original one that I’ve had since I had my vehicle, they were unable to rotate the tires but I was still charged fu Because the wheel lock was not the original one that I’ve had since I had my vehicle, they were unable to rotate the tires but I was still charged full price. Of course anything to get your money, they wanted and additional $200 to replace the wheel lock! Really!! More
by Rashandra Adams
Employees Worked With
Luis Guerra
June 28, 2023
Very bad experience stay clear from these guys and check your interest-rate with your finance company they will lie to you about your interest-rate. Also been waiting on my tags for three months now while d your interest-rate with your finance company they will lie to you about your interest-rate. Also been waiting on my tags for three months now while driving on expired drive out tags. I was lied to at least five times. More
by bj.greenlee
Employees Worked With
Digital AirStrike, James Arce, Luis Guerra
June 26, 2023
Very professional. Very responsive to my needs. Performed the work effectively. Price was a little high but probably not unreasonable. Very responsive to my needs. Performed the work effectively. Price was a little high but probably not unreasonable. More
by dproesle48
Employees Worked With
Basil
June 23, 2023
Great services from Basil in the service department. This dealership never disappoints. Def will continue to come here for all my service need. This dealership never disappoints. Def will continue to come here for all my service need. More
by JaredanthonyJones
Employees Worked With
Basil Khan
