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Sterling McCall Buick GMC

Houston, TX

4.3
322 Reviews

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 322 reviews

September 18, 2023

Sterling McCall has great staff that care about your needs and financial limitations. Enjoyed dealing with them on the lease of my new truck. More

by avsuberalles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike, James Arce, Luis Guerra
Sep 22, 2023 -

Sterling McCall Buick GMC responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Sep 22, 2023 -

avsuberalles responded

Whasssuuuuuuup. Hooah!

September 16, 2023

I had a good experience with the car dealership was in fast and quick. I appreciate the professionalism. More

by Bossmanb84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike, James Arce, Luis Guerra
Sep 19, 2023 -

Sterling McCall Buick GMC responded

We're delighted to hear about your positive experience at our dealership! Fast and efficient service, coupled with professionalism, is what we strive for, and it's great to know that we met your expectations. Your satisfaction is important to us. Thank you for choosing us, and we appreciate your feedback!

September 16, 2023

Sterling McCall is ever awesome! My truck is 2019. Yet they treat me as if it’s 2023. I will go no where else. I’ve never felt the love from any other dealer that I get from them. I More

by spyles9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A, Digital AirStrike, James Arce, Luis Guerra
Oct 11, 2023 -

Sterling McCall Buick GMC responded

It's wonderful to hear that you've had such a positive experience with Sterling McCall Buick GMC, and we've made you feel valued as a customer. Great customer service can certainly make all the difference, and it's clear that you have a strong connection with our dealership. Your loyalty speaks volumes. Safe and enjoyable driving in your 2019 truck!

September 15, 2023

I don’t know to talk about dealer but everything is good for me . 100 core to refure More

by Huy lam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike, James Arce, Luis Guerra
Sep 19, 2023 -

Sterling McCall Buick GMC responded

Thank you for your kind words! We're delighted to hear that you had a top-notch experience during your visit. Providing exceptional customer service is a top priority for us, and your feedback is greatly appreciated. Thank you for your support!

September 15, 2023

Worked hard to ensure I got what I was looking for at a fair price, and ensured I was well taken care of through the process and until I was able to drive off with my new truck. More

by firemandan_54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie Roberts
Sep 24, 2023 -

Sterling McCall Buick GMC responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 12, 2023

Everything went well with my vehicle repairs! Basil did keep me informed on the eta and what the issue was More

by Soarie1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil Khan
Sep 21, 2023 -

Sterling McCall Buick GMC responded

We are glad to hear that everything went well with your vehicle repairs and that Basil kept you informed about the estimated time of arrival (ETA) your vehicle would be ready. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 09, 2023

Sales and service was exceptional. Polite and efficient. From start to finish I was impressed at the commitment More

by AmosEarl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd, Digital AirStrike
Sep 19, 2023 -

Sterling McCall Buick GMC responded

We're delighted to hear about your exceptional experience during your sales visit! Providing polite and efficient service is a priority for us, and it's fantastic to know that you were impressed with our commitment from start to finish. Your satisfaction is important to us. Thank you for choosing us, and we appreciate your feedback and business!

September 08, 2023

Have had my vehicle serviced here for 4 year’s and it’s not as great as it used to be. Lots of employee turnover over the years and my last service was very sloppy. Oil messes left under the hood, torn ins More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Sep 14, 2023 -

Sterling McCall Buick GMC responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 16, 2023 -

Sterling McCall Buick GMC responded

Thank you for bringing this to my attention. I apologize for the declining service quality you've experienced at our dealership. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Kimono Cooper General Manager kcooper@Sterlingmccallcadillac.com

September 05, 2023

I love this dealership cause I never have a long wait time for service. All the service agents are very nice & helpful. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike, James Arce, Luis Guerra
Sep 05, 2023 -

Laura responded

Keep up the good work.

Sep 07, 2023 -

Sterling McCall Buick GMC responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

September 05, 2023

Very great service from all the employees I encountered. Inside was very clean. I was in and out pretty quick for my car inspection. I will definitely recommend this location. More

by sofia.rasmussen15
Recommend Dealer
Yes
Employees Worked With
Jordan Rasmussen, Digital AirStrike, James Arce, Luis Guerra
Sep 07, 2023 -

Sterling McCall Buick GMC responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

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