Sterling McCall Buick GMC

I recently purchased a 2026 GMC Terrain Elevation from Sterling McCall GMC, and the entire experience exceeded my expectations. Debbie Roberts was exceptional throughout the process—she worked hard to fin Sterling McCall GMC, and the entire experience exceeded my expectations. Debbie Roberts was exceptional throughout the process—she worked hard to find the right vehicle and terms that matched exactly what I was looking for. There was absolutely no pressure at any point, which made the experience comfortable and enjoyable. Debbie was extremely knowledgeable about the Terrain Elevation and took the time to explain all the features and options clearly. Her professionalism and dedication truly stood out. The finance team also deserves credit for their speed and efficiency. The paperwork was handled quickly and without hassle, which helped wrap up the purchase on a high note I highly recommend Sterling McCall GMC and especially Debbie Roberts if you're in the market for a new vehicle. Their commitment to customer satisfaction and smooth, pressure-free service made this a standout car-buying experience. Charlotte F. More

Waited three hours for truck repair didn’t receive any updates from service advisor. Had to go find somebody when my truck was ready so I can leave. updates from service advisor. Had to go find somebody when my truck was ready so I can leave. More

It was an awesome experience. Very pleased with my Advisor. I was in and out within an one hour. Very pleased with my Advisor. I was in and out within an one hour. More

I cannot say enough regarding Sterling McCall Buick GMC dealership. It is always clean, the Service Reps and Salepersons are nice and polite. The wire-fi does not go in and out. The environment is excell dealership. It is always clean, the Service Reps and Salepersons are nice and polite. The wire-fi does not go in and out. The environment is excellent. More

My car always feels like it’s at its best when it gets serviced here. serviced here. More

I would like to extend my sincere thanks for the excellent service provided during my recent visit. My vehicle was serviced with great care and attention to detail, and I truly appreciate the qualit excellent service provided during my recent visit. My vehicle was serviced with great care and attention to detail, and I truly appreciate the quality of work performed. Additionally, the customer service I received was outstanding—friendly, professional, and efficient. Thank you once again. I will definitely be returning for future service needs and will gladly recommend your team to others. More

Kassandra in sales and Floyd and Senate in Sales Management made my experience absolutely seamless and amazing. They made buying my dream SUV quick and seamless. I came to Sterling McCall after ha Management made my experience absolutely seamless and amazing. They made buying my dream SUV quick and seamless. I came to Sterling McCall after having a horrible experience with another dealership, who reneged on a deal. I am very appreciative of the sales team at Sterling McCall. More

Mr Basil did an excellent job regarding the replacement of my vehicle engine, he communicated with the GMC warranty department and kept me updated regarding the status. of my vehicle engine, he communicated with the GMC warranty department and kept me updated regarding the status. More

The advisor was very professional. The pricing seemed a bit high as it usually is. The pricing seemed a bit high as it usually is. More

DO NOT recommend this dealership to anyone. On April 4, I signed paperwork and paid $6,000 down for what was advertised as a brand new 2025 GMC Terrain. The salesman, Darren, was great—but t On April 4, I signed paperwork and paid $6,000 down for what was advertised as a brand new 2025 GMC Terrain. The salesman, Darren, was great—but the rest of the experience was an absolute nightmare. I was later informed that the vehicle wasn’t even on-site when I signed. I had to come back the next day to get it, and it turned out to be a courtesy vehicle with over 2,000 miles on it—yet my paperwork listed it as “new” with only 5 miles. They even changed the oil before handing it over. I was told the deal was done, but when I called GM Financial a week later, they had no record of my financing. I was then told my financing wasn’t with them at all. After days of confusion and no answers, I was lured back to the dealership under false pretenses—being told I just needed to re-sign paperwork and they’d detail the car and give me a full tank of gas. Instead, I was told I had to return the vehicle or find a co-signer because my “employment couldn’t be verified” and my pay stubs came from a “fraudulent website”—which is completely false. I manage a legitimate business with an LLC, physical storefront, tax documents, and real payroll. I was sitting there when the bank called my employer and got verbal confirmation. What’s worse, I was offered no ride home, no rental, and no options after returning the car. I had to grab all my belongings using trash bags. I had just spent nearly $2,000 on six months of insurance and $250 for window tinting. The finance manager was dismissive and unprofessional, with no compassion whatsoever. His only solution was, “just cancel your policy.” Because of this situation, both of my children missed school for a full week, including their state testing. I also missed an important medical appointment for one of them. I was left without transportation for days, had my bank account frozen while waiting on the refund, and no one ever gave me a straight answer about why the deal fell through after the car was in my possession for two weeks. There’s so much more I don’t even have the energy to write. I’m waiting to hear back from corporate, because I will be reporting this situation to every level possible. This was unacceptable, misleading, and extremely damaging. More