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Sterling McCall Buick GMC

Houston, TX

Overview
Reviews
Vehicles
4.3
323 Reviews
Call Dealership (713) 776-4600

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 323 reviews

January 09, 2024

Went in for oil change. It cost $103.00 and 2.5 hours. won’t be back! More

by Lawrenceglaser6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Never saw these guys.
Report | Print
Jan 09, 2024 -

Sterling McCall Buick GMC responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jan 09, 2024 -

Sterling McCall Buick GMC responded

Thank you for bringing this to my attention. I apologize that we could not meet your expectations during your last service visit. I would like an opportunity to address your concerns and to earn your business, please contact me at kcooper@sterlingmccallbuick.com. I look forward to speaking with you. Kimono Cooper General Manager kcooper@sterlingmccallbuick.com

January 04, 2024

They gave me a loaner car until my car was fixed. My car was fixed in a timely manner. Johnathan was great. More

by Lmjackson30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Marin was great . 5 stars
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Jan 06, 2024 -

Sterling McCall Buick GMC responded

It's fantastic to hear that you had a great experience and that Johnathan provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 03, 2024

Always get great service. If only that GMC check engine light would stay off. Definitely recommend. More

by Gary2hanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl and Basil
Report | Print
Jan 05, 2024 -

Sterling McCall Buick GMC responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 02, 2024

Jonathan was very helpful and knowledgeable about my vehicle. He took really good care of me and kept me informed about what was going on with my vehicle. If I ever need service to my vehicle again I wi More

by calbat62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Marin
Report | Print
Jan 04, 2024 -

Sterling McCall Buick GMC responded

It's wonderful to hear that Jonathan provided you with exceptional service at Sterling McCall Buick GMC! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 02, 2024

Very professional, courteous, quick, resolved the issue. Jordan stayed in contact throughout the job. We appreciated the service department and Jordan! More

by william.knecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Jan 04, 2024 -

Sterling McCall Buick GMC responded

It's fantastic to hear that you had a great experience and that Jordan provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 29, 2023

Sterling Mc Call is great! !! :) the staff is very friendly on point to help u purchase a vehicle. More

by Labrams66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Arce
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Jan 03, 2024 -

Sterling McCall Buick GMC responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 28, 2023

Haroun is the best service advisor. From the time I dropped off my car to pick up everything was smooth, I will definitely refer him to family and friends More

by Moulaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haroun
Report | Print
Dec 29, 2023 -

Sterling McCall Buick GMC responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 26, 2023

Service rep Jordan provided excellent customer service. He was very informative and answered all my questions. More

by Rbarnesii99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Dec 28, 2023 -

Sterling McCall Buick GMC responded

It's fantastic to hear that you had a great experience and that Jordan provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 24, 2023

Very professional and always very helpful with wonderful attitude Keep you updated on the progress More

by ricwill
Workmanship
Recommend Dealer
Yes
Employees Worked With
Harouna Fofana
Report | Print
Dec 27, 2023 -

Sterling McCall Buick GMC responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

Quick greeting at first check in and did the work quickly with no delays. People are the dealership very courteous More

by rennug71@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Basil service vontact
Report | Print
Dec 22, 2023 -

Sterling McCall Buick GMC responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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