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Sterling McCall Buick GMC

Houston, TX

Overview
Reviews
Vehicles
4.3
323 Reviews
Call Dealership (713) 776-4600

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 323 reviews

March 07, 2024

I had a great experience here dealing with Jay l was very knowledgeable with his cars...next thing you know he landed us on the suv I liked then got me to drive out happily. Thank you so much. More

by Gabbysalazar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Lim, Digital AirStrike, James Arce
Report | Print
Mar 10, 2024 -

Sterling McCall Buick GMC responded

Thank you for sharing your positive experience with Jay! We're delighted to hear that he provided you with great service and helped you find an SUV that you liked. We appreciate your kind words and hope you enjoy your new SUV! Safe travels and have a wonderful day!

March 03, 2024

Very responsive in my purchase. Super easy to deal with. Traveled from out of town to buy. Closed the deal in 30 minutes. More

by Latompkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike, James Arce, Luis Guerra
Report | Print
Mar 08, 2024 -

Sterling McCall Buick GMC responded

We're thrilled to hear about your positive experience with us! It's great that our team was responsive and made the purchase process super easy for you, even with the added factor of traveling from out of town. Thank you for choosing us, and we hope you enjoy your new purchase! Safe travels!

February 27, 2024

Es el lugar perfecto para adquirir un auto a nuestro gusto y satisfacer nuestros deseos More

by arbanialopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Alvarado
Report | Print
Feb 29, 2024 -

Sterling McCall Buick GMC responded

¡Nos alegra saber que su experiencia en nuestro concesionario fue positiva! ¡Disfruta de tu auto nuevo!

February 24, 2024

Second vehicle we bought from this dealer and they went above and beyond to make sure we were happy. More

by Krystan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rene
Report | Print
Feb 27, 2024 -

Sterling McCall Buick GMC responded

Thank you for choosing this dealership for the second time! We're thrilled to hear that we went above and beyond to ensure your satisfaction. We appreciate your loyalty, and if you ever need assistance again in the future, don't hesitate to reach out. Safe travels in your new vehicle, and we hope it brings you many happy miles!

February 24, 2024

After spending over $800. for a new display, it is still doing the same. Delay display on screen, even if radio turns on. More

by pm1am2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron
Report | Print
Feb 27, 2024 -

Sterling McCall Buick GMC responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at (713) 776-4600. I look forward to speaking with you. Kimono Cooper General Manager Sterling McCall Buick GMC (713) 776-4600 kcooper@Sterlingmccallcadillac.com

February 16, 2024

Great customer service and aims to please. My salesperson Stephanie took care of all my concerns with the new vehicle purchase and the dealership took care of the minor blemishes on the car be More

by Bramsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Tristan
Report | Print
Feb 17, 2024 -

Sterling McCall Buick GMC responded

We are very happy to hear that we were able to provide you with an enjoyable experience. Thank you for your business and we look forward to the opportunity to assist you again in the future. Congratulations on your new purchase!

February 15, 2024

Great business acumen, I didn’t have an appointment, but my vehicle was serviced. Recommend this dealership to other consumers More

by daryl.moorehead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike, James Arce, Luis Guerra
Report | Print
Feb 17, 2024 -

Sterling McCall Buick GMC responded

We appreciate your positive feedback and are pleased to hear that you had a great experience with our dealership, even without an appointment. Thank you for recommending us to other consumers. We value your business and look forward to serving you again in the future!

February 11, 2024

Worst dealership in the World. Got to me for $1450.00 in November 2, 2023.for poor trading practices More

by Gbgiefer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Guerra
Report | Print
Feb 12, 2024 -

Sterling McCall Buick GMC responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Sep 02, 2024 -

Sterling McCall Buick GMC responded

I apologize for this delayed response, but I appreciate you informing me about your experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. KC Cooper General Manager kcooper@sterlingmccallcadillac.com

February 08, 2024

Excellent, friendly and expedient service department. Glad to have purchased the vehicle there. Great experience. More

by Tom S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rasmussen
Report | Print
Feb 10, 2024 -

Sterling McCall Buick GMC responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 06, 2024

Everyone treats you like part of the dealership family. Sales service and financing all were a pleasure to work with. More

by danthalman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson, Aaron
Report | Print
Feb 09, 2024 -

Sterling McCall Buick GMC responded

Thank you for choosing our dealership! We're thrilled to hear that everyone treated you like part of our dealership's family and that your experience with sales, service, and financing was a pleasure. We look forward to serving you again in the future!

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