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Group 1 GMC Southwest

Houston, TX

Overview
Reviews
Vehicles
4.4
441 Reviews
Call Dealership (713) 776-4600

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 441 reviews

July 16, 2025

The staff was very courteous and prompt. My problem was diagnosed and solved very swiftly. The porters really did a great job job on washing my truck. More

by buggyblind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Report | Print
July 15, 2025

I love the service and I would definitely recommend someone to buy from there and I will be back for my next ride in the future More

by youngfranklin803
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Report | Print
July 11, 2025

ease of booking service, familiar and knowledgeable service advisor along with easy in and out makes for a great service experience. The people with Sterling McAll are proven professionals. More

by cscenviro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ramirez
Report | Print
Jul 14, 2025 -

Group 1 GMC Southwest responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 GMC Southwest. If you have any further questions, please give us a call. We're always happy to help!

July 02, 2025

Always a great experience Aaron is excellent. Great customer service always take care of me. More

by chloeross87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Jul 04, 2025 -

Group 1 GMC Southwest responded

Hi, thank you for your kind review; we are happy to pass along your comments to Aaron here at Group 1 GMC Southwest! We are always more than happy to assist you if anything else comes up. Take care!

July 02, 2025

Competitive price, wonderful customer service. Keith was so helpful to get me a new Hummer EV More

by rhiesw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Mack, Luis Guerra
Report | Print
Jul 04, 2025 -

Group 1 GMC Southwest responded

Hi, thank you for your kind review; we are happy to pass along your comments to Keith here at Group 1 GMC Southwest! We are always more than happy to assist you if anything else comes up. Take care!

Jul 04, 2025 -

rhiesw responded

Keith helped me to purchase new Hummer EV. Every step was perfect, with awesome price offers. I have met several dealers to purchase this new lux truck, but Keith was most professinal, taransparent on everything. Thank you Keith!!

Jul 04, 2025 -

rhiesw responded

Keith helped me to purchase new Hummer EV. Every step was perfect, with awesome price offers. I have met several dealers to purchase this new lux truck, but Keith was most professinal, taransparent on everything. Thank you Keith!!

June 26, 2025

Bought there and do all of my services there. Service team is always spot on! More

by twoandboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ramirez.
Report | Print
Jun 27, 2025 -

Group 1 GMC Southwest responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2025

Did a nice job on service and showed me a pretty nice new car that I’m considering. More

by Tdphillips01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Report | Print
Jun 25, 2025 -

Group 1 GMC Southwest responded

Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

June 25, 2025

Ok but spent 5 long hours at dealership. Very slow. One floor mat missing and no users manual. Wiper flood low light is on. Never had instructions about car. After over 5 hours and no lunch More

by Long
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J Lim
Report | Print
Jun 26, 2025 -

Group 1 GMC Southwest responded

Thank you for your feedback, Long. We truly appreciate you sharing your experience—it helps us identify where we can improve. We're reviewing the concerns you mentioned and will work on adjusting our processes to ensure a smoother, more efficient experience moving forward. Margarita Pochtovaya General Manager margarita@sterlingmccallbuick.com

June 21, 2025

This was by far the easiest buying car experience ever! Really enjoyed this dealership! I recommend More

by Stone52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhonatan Labrada
Report | Print
Jun 23, 2025 -

Group 1 GMC Southwest responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

June 20, 2025

Terrible, just drove an hour in traffic, just to be told the car that was available was on a recall and couldn't be sold. More

by Pete
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jhonatan Labrada
Report | Print
Jun 24, 2025 -

Group 1 GMC Southwest responded

Pete, we’re truly sorry for the frustration and inconvenience this situation caused. That is never the experience we want for any of our guests. Please feel free to contact me directly at margarita@group1auto.com so I can personally look into this and follow up. Margarita Pochtovaya General Manager

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