Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sterling McCall Buick GMC
Houston, TX
360 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 360 reviews
February 01, 2025
Jansen Lim was incredible and professional from the start when i have contacted the dealership and answered all my question to move the process for selling me the Mazda Cx5. when i have contacted the dealership and answered all my question to move the process for selling me the Mazda Cx5. More
by Gaudence
Employees Worked With
Jansen
February 01, 2025
As a first time buyer from Sterling McCall, to say my expectations were exceeded is an understatement. Our salesman Marcus was not only knowledgeable, but took great care of us throughout the process. expectations were exceeded is an understatement. Our salesman Marcus was not only knowledgeable, but took great care of us throughout the process. We were in and out of the dealership in a new vehicle in less than 4 hours. Marcus, Senad (Sales Mgr), & Phillip (Finance) were all amazing to work with and provided outstanding customer service. I highly recommend Sterling McCall for your next vehicle purchase. More
by DeniseS
Employees Worked With
Marcus, Senad & Phillip
January 23, 2025
Service was quick and easy. Service advisor promised my vehicle to be done in an hour and a half, but exceeded all expectations and delivered my truck back in 45 minutes. The co Service advisor promised my vehicle to be done in an hour and a half, but exceeded all expectations and delivered my truck back in 45 minutes. The conditions outside were very cold and didn’t expect a car wash. Other than that, they usually do wash my truck after services, but I am human and understand the weather didn’t allow for it. More
by Marcos Lopez
Employees Worked With
James Arce, Luis Guerra
January 21, 2025
They were very helpful just a little inconvenience when we discussed the price the person above the salesman I felt that was not 100% polite and make me feel a little ofended we discussed the price the person above the salesman I felt that was not 100% polite and make me feel a little ofended More
by José flores
Employees Worked With
Stephanie
January 18, 2025
I just took delivery of my new vehicle and let me tell you, Jay Lim and Floyd was courteous and polite. They were always upfront about the pricing, gave me enough time for me to look around and always sho you, Jay Lim and Floyd was courteous and polite. They were always upfront about the pricing, gave me enough time for me to look around and always showed the willingness to work with me and keep me updated on my options. They made sure all of paperwork was on time and accommodated my tight schedule. Overall, I recommend Jay and Floyd to anyone as they always make me feel welcome. This was also my 2nd time doing business with them. More
by TKL
Employees Worked With
Jansen Lim, Floyd
January 16, 2025
This is very unprofessional I was charged 200 dollars for a smoke test that I never agreed for Buick to do. I’m very disappointed that I was charged and I told them not to do anything to my car if the insura a smoke test that I never agreed for Buick to do. I’m very disappointed that I was charged and I told them not to do anything to my car if the insurance didn’t cover the cost. I asked them to call me before doing anything to my vehicle More
by AprilDavis5422
Employees Worked With
Aaron Fofana
