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Sterling McCall Buick GMC

Houston, TX

4.4
436 Reviews

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 436 reviews

June 26, 2025

Bought there and do all of my services there. Service team is always spot on! More

by twoandboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ramirez.
Jun 27, 2025 -

Sterling McCall Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2025

Did a nice job on service and showed me a pretty nice new car that I’m considering. More

by Tdphillips01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Jun 25, 2025 -

Sterling McCall Buick GMC responded

Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

June 25, 2025

Ok but spent 5 long hours at dealership. Very slow. One floor mat missing and no users manual. Wiper flood low light is on. Never had instructions about car. After over 5 hours and no lunch More

by Long
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J Lim
Jun 26, 2025 -

Sterling McCall Buick GMC responded

Thank you for your feedback, Long. We truly appreciate you sharing your experience—it helps us identify where we can improve. We're reviewing the concerns you mentioned and will work on adjusting our processes to ensure a smoother, more efficient experience moving forward. Margarita Pochtovaya General Manager margarita@sterlingmccallbuick.com

June 21, 2025

This was by far the easiest buying car experience ever! Really enjoyed this dealership! I recommend More

by Stone52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhonatan Labrada
Jun 23, 2025 -

Sterling McCall Buick GMC responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

June 20, 2025

Terrible, just drove an hour in traffic, just to be told the car that was available was on a recall and couldn't be sold. More

by Pete
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jhonatan Labrada
Jun 24, 2025 -

Sterling McCall Buick GMC responded

Pete, we’re truly sorry for the frustration and inconvenience this situation caused. That is never the experience we want for any of our guests. Please feel free to contact me directly at margarita@group1auto.com so I can personally look into this and follow up. Margarita Pochtovaya General Manager

June 19, 2025

I recently purchased a car through Jay and the experience was smooth from start to finish. Jay was knowledgeable, patient, and genuinely listened to what I was looking for. No pressure, no pushy tactics—just More

by AJdatme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay, Brittany, Luis Guerra
Jun 20, 2025 -

Sterling McCall Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall GMC! Thank you, and have a fantastic day!

June 18, 2025

Great customer service, and unbeatable pricing , I love my truck ! Thunderstorm gray looks bad to the bone. More

by James_dejesus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Jun 19, 2025 -

Sterling McCall Buick GMC responded

We appreciate your business and look forward to serving all of your future needs Margarita Pochtovaya General Manager margarita@sterlingmccallbuick.com

June 18, 2025

Doyle and Zach took great care of me and made the process very easy and smooth. More

by Ayersj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Jun 19, 2025 -

Sterling McCall Buick GMC responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall GMC. If you have any further questions, please give us a call. We're always happy to help!

June 16, 2025

I had a really disappointing experience at Sterling McCall GMC. I initially spoke with a young guy named Johnathan who constantly overtalked me and didn’t seem interested in listening to what I actuall More

by lsebren385
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Johnathan, Floyd, Luis Guerra
June 14, 2025

Friendly service with good communication. Thorough inspection and resolution of issues same day. Truck received clean. More

by kerem aydogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Borja, Luis Guerra
Jun 16, 2025 -

Sterling McCall Buick GMC responded

Hi Kerem, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

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