Sterling McCall Acura
Houston, TX
Filter Reviews by Keyword
By Type
Showing 749 reviews
Shelby did a great job. Straight forward and easy to deal with. Was very happy with the price after a little negotiation and very happy with the car. hope this one will last me as long as my last acura did. with. Was very happy with the price after a little negotiation and very happy with the car. hope this one will last me as long as my last acura did. would recommend dealership and Shelby to friends. More
Aaron was very helpful in taking the time to review the options available on the auto we eventually purchased. He took the appropriate amount of time to show us the technology option package in a hands on options available on the auto we eventually purchased. He took the appropriate amount of time to show us the technology option package in a hands on manner prior to our test drive. He answered all our questions in a forth right manner. During our visit at the dealership, Aaron was very cordial while maintaining a professional approach to his job. When it came to "closing the deal" Ki was very courteous and helpful. We were very pleased with the "deal" we were able to get on the new Acura that we bought. More
This is my 9th Acura purchased from Bob since 1988. Not only has he continued to be the professional that warrants an ongoing business relationship, but has become a friend over time. I have used this deal only has he continued to be the professional that warrants an ongoing business relationship, but has become a friend over time. I have used this dealership for all maintance work (service advisor Beverly St.John) and will continue to be a loyal customer in the future. I can recommend this dealership without hesitation. More
My experience with purchasing a used minvan from Mr. Kahn and Yoon, was the the best car buying experiencing ever. They actually treated me like a human being and not a dollar sign. They demonstrated compa and Yoon, was the the best car buying experiencing ever. They actually treated me like a human being and not a dollar sign. They demonstrated compassion and was very creative in assisting me with getting exactly what I desired. There integrity and honorable way of doing business increased my confidence 1000 fold. It even makes my after buying experience and enjoyment of my new ride so much fun. I have purchased many vehicles however this is the first time I have ever had a true no stress experience. Me and my family are extremely gratefu to Mr. Kahn and Yoon for touching our lives for ever. More
My experience at the Sterling Mc Call Acura was excellent!. Mr. Strand was very polite and professional with us since the beginning of the purchase. He gave us options, worked out numbers, showed excellent!. Mr. Strand was very polite and professional with us since the beginning of the purchase. He gave us options, worked out numbers, showed us the vehicle and allowed us to drive-test it. When we finally purchased the vicicle he explained us every single details regarding the technology package.The customer service at the dealer was overall 5, as we also got to know the general sales manager to close up the business and the way he addressed our needs was very professional, quick and satisfactory. Roccio Hernandez More
My past dealings with car salesman have been horrific, especially being a single woman, you expect the worse when you walk into that type of environment, and quite frankly I was expecting this time to be especially being a single woman, you expect the worse when you walk into that type of environment, and quite frankly I was expecting this time to be no different. I have to say from start to finish I was thoroughly impressed with my entire sales and finance experience. I first made contact with Robert Soliz via the internet, he was very helpful, and was willing to do whatever he needed to do to earn my business. Once I made it to the dealership I made it clear what I wanted out of this deal and without any hassles the deal was done. Even though it was almost closing time, he took time out to program my cell phone with the car’s system and answered all my questions and made sure I was good to go before I left the lot. I’m truly a satisfied customer and will refer family and friends! More
I loved Patrick! He was incredibly helpful and knowledgeable, but not pushy. You could tell he wanted to do anything possible to make us happy with our car choice. I was deciding between an Acura knowledgeable, but not pushy. You could tell he wanted to do anything possible to make us happy with our car choice. I was deciding between an Acura and a car at another dealership and ultimately wanted to buy a car from Patrick rather than the cheeseball salesman at the other dealership. When we bought it and all was said and done, I wanted to hug Patrick! Yay Patrick!! I would recommend him to anyone. More
This was my first visit to Sterling McCall Acura. The previous weekend I visited the Acura dealership on Katy Frwy - while the salesman there was nice, he was difficult to understand. Marty was more know previous weekend I visited the Acura dealership on Katy Frwy - while the salesman there was nice, he was difficult to understand. Marty was more knowledgeable than the other salesman and easier to understand :-). Examples: 1. I wanted a powerful responsive car so I was looking at both the TSX and the TL. I did not realize the TL was available with 308 horsepower engine. 2. The Microsoft interface 'learns' your voice. My car shopping experience at Sterling McCall Acura was positive and informative and I attribute this to Marty. 4. Oil viscosity and other engine fluid information is available in the interface/interactive controls display; alerts are given when service is needed. 3. Service. I didn't realize Acura has a low service fee of $34 for oil changes and other services. Overall a great informative experience. Marty was very pleasant, intuitive, and answered questions thoroughly. More
I called ahead of time to let them know I would be coming - Bob was waiting for me at the front door. The price for a new car was not that different from what I was paying for the previous car. The finance - Bob was waiting for me at the front door. The price for a new car was not that different from what I was paying for the previous car. The finance man remembered me from my last purchase. I was in and out of there in less than two hours with exactly the car I wanted. More
My husband and I were looking for a car to replace my van. I went by myself first to look at some cars. Hermie assisted me and was very helpful and polite. We returned the following day and drove a ca van. I went by myself first to look at some cars. Hermie assisted me and was very helpful and polite. We returned the following day and drove a car with Hermie. Then returned at closing time and was given a very good price on a new car and a fair price on our trade in. Hermie was not there so we were assisted by Darryl Lowe. Everyone stayed late as we made a final decision on which color to get and then completed the paperwork and financing. I feel very comfortable with the dealership and will return there when I need service. More