Sterling McCall Acura

My air conditioning broke and I was afraid a dealership would find a way to make sure I was charged for the parts and service. They admitted that my extended warranty covered the cost. I was given a loaner would find a way to make sure I was charged for the parts and service. They admitted that my extended warranty covered the cost. I was given a loaner car for the day while they repaired my air conditioner, checked my breaks and replaced a wind shield wiper...ALL AT NO COST. More

Every time I go to Sterling McCall Acura, I am given 5 star service from the minute I pull in the drive way to the minute I leave. Everyone is so friendly and says "hello". Carrie, my service advisor, a star service from the minute I pull in the drive way to the minute I leave. Everyone is so friendly and says "hello". Carrie, my service advisor, always listens to my concerns, remembers my issues with my car and ALWAYS takes care of it and does it right, every time and I am never charged for more than I expect. They work with me and my schedule, they give me a loaner car when needed or they take me to and from work. BTW, Gordon, the driver is WONDERFUL!!! Sterling McCall goes above and beyond to take care of me! I feel like everyone there is my friend. I will buy an Acura the rest of my life so that I can go to Sterling McCall. And, I live pretty far away from Sterling McCall and there are other Acura dealers that are closer, but it is about the service I receive, the quality work, the price and the friendliness of the people. Way to go Sterling McCall Acura! You are my dealership for LIFE!! :) More

My experience with Sterling McCall Acura was great. Aaron Strand was very helpful in closing the deal at a reasonable price on a 2010 Acura MDX. He also was very knowledgeable on all the technology an Aaron Strand was very helpful in closing the deal at a reasonable price on a 2010 Acura MDX. He also was very knowledgeable on all the technology and features of the vehicle. Dale in Financing was also very helpful and efficient going over all the needed paperwork. Sterling McCall Acura also conveniently provided me with a loner car when I recently had service performed on my vehicle. More

EVERYONE ONE WAS FRIENDLY AND KNOWLEDGABLE. WE WERE HAPPY WITH OUR PURCHASE AFTER WE WORKED OUT ALL OUR QUESTIONS. THE VEHICLE IS VERY UPDATED AND VERY WELL MADE. THE RIDE IS ABSOLUTELY WONDERFUL. I FEEL W WITH OUR PURCHASE AFTER WE WORKED OUT ALL OUR QUESTIONS. THE VEHICLE IS VERY UPDATED AND VERY WELL MADE. THE RIDE IS ABSOLUTELY WONDERFUL. I FEEL WE MADE THE RIGHT DECISION IN CHOOSING THIS VEHICLE FOR OUR FAMILY. More

We flew in from New Orleans. We had a model (TL) decided We flew in from New Orleans. We had a model (TL) decided on and had watch the prices in different areas for at least a year. Houston had lower price We flew in from New Orleans. We had a model (TL) decided on and had watch the prices in different areas for at least a year. Houston had lower prices in general on cars. We stopped a McCall Sterling first, but had also called on "by owner" cars in the area. Their 2007 TL only had 25,000 which made it very attractive. I was not crazy over the red, but now I really like it. Had not planned to finance with the dealership but the 2.5% interest rate sounded great. Quick, easy, transaction. The business manager offered different packages and extras, but was not high pressure. Aaron (internet sales manager) was helpful and did not pressure us. Aaron was also helpful on arranging transportation at the last minute. More

First met Darrel when I needed someone to explain certain features of my MDX 2008. I was unable to adjust the seat settings so I stopped by the dealership. He met me outside and after I explained the reaso features of my MDX 2008. I was unable to adjust the seat settings so I stopped by the dealership. He met me outside and after I explained the reason for my visit he patiently worked me through the whole gamut of features and settings of the car. I was so impressed that when he handed me his card I decided to call and ask about any deals for the 2010 model. That was positive so I scheduled an appointment to see him that weekend. I traded in my 2008 without much hassels. He painstakingly explained the financing options available without giving me "the butterflies" that goes with car buying. Darrel made my car buying experience very easy and memorable. He demonstrated much experience, TLC and knowledge needed for great business. His customer relations is very impressive.I would recommend him to anybody who needs an "Awesome Acura Experience". More

I called about a vehicle I had seen on the internet and the receptionist handed the call over to Darrell Lowe. The next day I went to the dealership to see it and take it for a spin. I instantly fell in lo the receptionist handed the call over to Darrell Lowe. The next day I went to the dealership to see it and take it for a spin. I instantly fell in love with the car and I know my Acura knowledge! Darrell was very informative and patient with my one-million questions. He made me feel confindent in the descision I was making and was honest about everything right from the start. Needless to say I purchased the vehicle less than a week after seeing it and getting all my financing information delivered to me in a timely and organized fashion. My parents also appreciated the respect and time Darrell took to really give us the "personal" experience most car dealerships and sales representatives fail to deliver. I know that if I ever have any questions or problems with the future of my vehicle Darrell will make an effort to get the issue resolved as soon as possible. I want to thank him for his curtious and positive attitude, it made my car buying experience all the better! He even got me a new car gift, a new air freshner! in addition, he also bundled in some new tires after I expressed my concern for the old ones previously on the vehicle. I appreciate him and a few of the other Sterling McCall Acura employees going the extra mile to ensure my safety and happiness as a new car buyer! :) Regards, Robin, Kundan and Manjit Josan More

My advisor was genuinly happy to see me. I didn't feel rushed through the process. I will keep coming here and will tell everyone I know. Mr. Marquez gives a new name for advisor. It's a good name. I rushed through the process. I will keep coming here and will tell everyone I know. Mr. Marquez gives a new name for advisor. It's a good name. I love my Acura. I feel confident that it will be serviced to my satisfaction. I plan on having it for years to come. Sincerely, Mitchell Ryan More

Overall the dealership is easily accesible, spacious, clean with ample parking for customers. The sales person I dealt with, Darrell Lowe have been very pleasant, knowledgeable and not pushy. He have be clean with ample parking for customers. The sales person I dealt with, Darrell Lowe have been very pleasant, knowledgeable and not pushy. He have been very generous with his knowledge and took time to explain things. I have the looked at other dealerships with the same spec vehicle and my decision in buying the vehicle was eventually based on the friendly services provided. I highly recommended this dealership. Awesome job Darrell!! More

I am a repeat customer because of the great service i get EVERY TIME from Service Advisor Luis Marquez. He is the most friendly, patient person I've dealt with at this dealership. He owns your service proble EVERY TIME from Service Advisor Luis Marquez. He is the most friendly, patient person I've dealt with at this dealership. He owns your service problem to the end and makes sure you are comfortable in the service area while you wait. His Service Manager Bob should take notes from Luis on how to treat customers, because (unfortunately) he is not a very good people person when issues do arise. Kudos to you, Luis! You are the only reason I drive right past John Eagle Acura to have my car serviced @ Sterling McCall!! Somebody should give this kid a raise! More