Sterling McCall Acura
Houston, TX
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Carrie is the best service writer. She is always friendly and there for my needs. I can always count on her to be there when there is a problem for my car. Juan has always been my mechanic and can friendly and there for my needs. I can always count on her to be there when there is a problem for my car. Juan has always been my mechanic and can always know what is wrong with my car when no one else know the problem with my car. They work wonderful together as a team. I love working with them!!!!!!!!!! What a wonderful team they make. KUDDOS to Juan and Carrie!!!!!!!! More
I had a great experience. All of my questions were answered. I wasn't rushed and felt comfortable asking questions and felt I got the answers I was looking for. They stayed late to close the deal and answered. I wasn't rushed and felt comfortable asking questions and felt I got the answers I was looking for. They stayed late to close the deal and I didn't feel like I was a burden. Overall, I felt good about the whole experience and would recommend Sterling McCall Acura to others and Marty Maddux to others as well. More
Great service. Prompt, professional. Loaner car was available at drop off. Received calls regarding additional service and accurate pricing. Did not have to wait long for service. Car was ready when de available at drop off. Received calls regarding additional service and accurate pricing. Did not have to wait long for service. Car was ready when dealership said it would be ready. All in all, a very good experience. More
When I walked into this dealership, by no means did I intend on buying a car. I was just there to look at what Acura had to offer in a vehicle. I was approached by a very friendly salesman by the name intend on buying a car. I was just there to look at what Acura had to offer in a vehicle. I was approached by a very friendly salesman by the name of Darrell Lowe. The next thing I knew, I bought a car. This guy was great. He answered each and every question I had. He was very knowledgeable about the vehicles. He made sure that all of my concerns were meet and taken care of. I would definitely recommend this dealership to a friend, and send them asking for Darrell Lowe because he did such a great job More
Luis is absolutely outstanding when it comes to servicing customers. He is very detailed in explaining your problem and ensures that you are totally satisfied with the work done prior to departing their loc customers. He is very detailed in explaining your problem and ensures that you are totally satisfied with the work done prior to departing their location. His attitude and pleasant personality is always the same no matter what. He is the best!! Thank you!! "CB" CBenson More
I gave my rating because I had a very good experience working with Darrell Lowe over at Sterling McCall Acura. He was very helpful with determining which car was right for me. He gave me a very well pr working with Darrell Lowe over at Sterling McCall Acura. He was very helpful with determining which car was right for me. He gave me a very well presented demonstration of the car's features and amenities. He was there for me from the time I walked into the dealership to the present. I feel confident that I can call Darrell for anything he will take care of it for me. The finance department was also very courteous and answered all of my questions. Usually buying a car is very stressful, but I must say it was quite the opposite experience at Sterling McCall Acura. I would most definitely recommend this dealership to friends and family. More
Darrell did a fantastic job in getting us out of our current lease and into a brand new MDX at an excellent price. He was exteremely friendly, and we loved how he cut to the chase on pricing. We didn' current lease and into a brand new MDX at an excellent price. He was exteremely friendly, and we loved how he cut to the chase on pricing. We didn't have to wait around for hours haggling on a price. We would definitely buy another car from Darrell and Sterling McCall Acura. More
Mr. Darrell has been veery helpful in my car search over the years. He has not only done it once but three times. He always finds a good deal. He's honest and helps you choose the best car for you. Carrie the years. He has not only done it once but three times. He always finds a good deal. He's honest and helps you choose the best car for you. Carrie is very helpful and understanding as for as the maintenance on my car. No matter the situation her and Mr. Lowe always make sure I'm well taken care of. I love this dealership. More
Nice dealership, not at all pushy - very pleasant experience. Only downer was that they wouldn't let me pay a portion by credit card - said the cc machine was broken!! That left a bad taste - but ot experience. Only downer was that they wouldn't let me pay a portion by credit card - said the cc machine was broken!! That left a bad taste - but otherwise it was a great experience buying the car ... hope to have a long relationship with my TL Type-S. More
Carrie helped turn a bad situation into a pleasant one. I hit a pothole and blewout 2 tires, she was able to get the car towed, have the roadside assistance cover the repair and provided me a rental to get I hit a pothole and blewout 2 tires, she was able to get the car towed, have the roadside assistance cover the repair and provided me a rental to get around with in the meantime. She is very professional and caring to her customers. Thanks so much!! More