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Sterling McCall Acura

Houston, TX

Overview
Reviews
Vehicles
4.8
1,180 Reviews
Call Dealership (713) 596-2300
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10455 Southwest Freeway

Houston, TX

77074

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Showing 1,180 reviews

February 06, 2024

I appreciate the communication and always helpful. They understand that our time is valuable and do their best to accommodate. More

by aelara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Report | Print
Feb 09, 2024 -

Sterling McCall Acura responded

Thank you for your positive feedback! We're delighted to hear that you appreciate the communication and find our team always helpful. We value your business and look forward to serving you again in the future!

January 31, 2024

Service is great and for a fair price. Have been going there for several years. They provide a detailed report and go over with you. More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
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Feb 02, 2024 -

Sterling McCall Acura responded

Thank you for sharing your positive experience with our service. It's great to hear that you've been a satisfied customer for several years and that we provide detailed reports and go over them with you. Customer feedback is valuable, and it's wonderful when a dealership consistently provides great service.

January 30, 2024

My service rep David was great! Keep Me informed through toot the process and was tentative to my concerns More

by Admin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Report | Print
Feb 01, 2024 -

Sterling McCall Acura responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 29, 2024

Nice and friendly services. I will come back next time and looking for Brandy again. More

by jai4078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
Report | Print
Jan 31, 2024 -

Sterling McCall Acura responded

We're delighted to hear that you had a nice and friendly experience with our services! We appreciate your positive feedback about Brandy. We look forward to serving you again in the future!

January 26, 2024

Very nice experience Ms Branty excellent customer service Overall excellent performance Ms Branty explained very well More

by Wilsonw9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Report | Print
Jan 30, 2024 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that Ms. Branty provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 25, 2024

Always satisfied with the setvice. David Gilbert Juan Macias always around and make the experience a good one More

by Sherryl.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David gilbert
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Jan 26, 2024 -

Sterling McCall Acura responded

We're pleased to hear that you are always satisfied with the service and that David and Juan contribute to making the experience a good one. We appreciate your positive review and value your continued satisfaction with our service. Safe and happy driving!

January 23, 2024

Brandy Ramirez did a phenomenal job consulting with me on my repair options. I think she deserves a raise. More

by xyz1311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
Report | Print
Jan 25, 2024 -

Sterling McCall Acura responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 23, 2024

The staff was very courteous and professional. They gave me options on other things that I needed to get done on my car. No pressure. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Gonzales
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Jan 25, 2024 -

Sterling McCall Acura responded

Thank you for the kind words Tony! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 20, 2024

A one day job ended up taking an entire week with no updates until I had to call multiple times. I had rent a car for the days that my car was seating at the dealership. More

by Dee Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Feb 05, 2024 -

Sterling McCall Acura responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Sep 02, 2024 -

Sterling McCall Acura responded

I apologize for this delayed response, but I appreciate you informing me about your experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Kolby Wahl General Manager kwahl@Sterlingmccallnissan.com

January 17, 2024

Great service! I've been coming a few years now. Friendly, quick, and thorough. I have never been disappointed. Great place! More

by dddhouston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon and David
Report | Print
Jan 23, 2024 -

Sterling McCall Acura responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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