Sterling McCall Acura
Houston, TX
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Everyone was very professional and friendly. Definitely recommend it to my friends. Our salesman Aaron was and is very informative about the Acura. He explained the various gadgets and how they worked. N recommend it to my friends. Our salesman Aaron was and is very informative about the Acura. He explained the various gadgets and how they worked. No pressure to buy a thing. Just there to help with what we wanted to accomplish. Tony Listi More
REJEJ Our over-all experience in buying two 2010 Acura REJEJ Our over-all experience in buying two 2010 Acura MDX with Antonio Glass has "exceeded our expectations", "excellent". We went to Sterling Mc REJEJ Our over-all experience in buying two 2010 Acura MDX with Antonio Glass has "exceeded our expectations", "excellent". We went to Sterling McCall Acura without knowing anybody nor about Sterling McCall Acura because we used to purchase Toyota Vehicles since 1980. We didn't expect to end up buying two vehicles that same day, 07/05/2010. Antonio Glass made that happen. His immediate warm and genuine welcome to us, his professionalism, expertise, simple, concise, clear, honest gesture and character led us to the hassle free trade-in of our two Toyota Camry and two vehicle purchase experience. Kyle likewise made our experience wholesome and stress free with his clear, simple , concrete explanation about finances and extended warranty. We hope his wedding proposal to his fiancee will be wholesome, stress-free and full of love. Thanks a lot,Antonio and Kyle! More
Patrick was very knowledgeable about the Acura fleet. he was responsive without being too pushy. i always felt comfortable at the dealership. he was straight forward on price and got to a fair number that was responsive without being too pushy. i always felt comfortable at the dealership. he was straight forward on price and got to a fair number that he said he would be able to get. i would recommend Patrick. More
Sterling McCall is a relaxed, no pressure dealer who spends time understanding your needs. Extremely knowledgeable about the vehicles and fairly compares them to competitive models as well. The servic spends time understanding your needs. Extremely knowledgeable about the vehicles and fairly compares them to competitive models as well. The service center is outstanding and does not try to pressure you into more service than what is required. More
My wife and I went to the dealership just to look at a new TSX. We have 2 Acuras that we bought from this dealership and have had nothing but good service on both of them. We talked with Tim Machuca who new TSX. We have 2 Acuras that we bought from this dealership and have had nothing but good service on both of them. We talked with Tim Machuca who talked with Darrell and the negotiations were on. Darrell gave us an even better deal than we had thought we could get so decided to buy the car today. Kyle, the finance person who we dealt with, showed us several options from which we could select and we got the one that was best for us. After doing all the paperwork, we were going to have to wait for several hours til our new TSX was ready so we went home and got our old car cleaned out and went back at the appointed time. When we arrived, our new car was waiting for us. Darrell showed us how to program the Bluetooth and got all the settings set for my wife befoew we left. We could not be happier with our purchase or the way we were treated by everyone we came in contact with. We will be happy to recommend this dealership to anyone who wants a new car or service on their car. More
DARRELL LOWE WAS AN AWESOME SALES REP. HE TRULY GOES ABOVE AND BEYOND FOR HIS CUSTOMERS. KI YOON WAS KIND CONSIDERATE FINANCE MANAGER WHOM TOOK THE TIME TO THOROUGHLY EXPLAIN EACH FORM. I HAD PREVIOUSLY ABOVE AND BEYOND FOR HIS CUSTOMERS. KI YOON WAS KIND CONSIDERATE FINANCE MANAGER WHOM TOOK THE TIME TO THOROUGHLY EXPLAIN EACH FORM. I HAD PREVIOUSLY CONFERRED WITH JOHN EAGLE ACURA AND MY EXPERIENCE WAS HORRIBLE. JOSH AND TJ NEED EXTENSIVE CUSTOMER SERVICE AND CULTURAL DIVERSITY TRAINING. More
This is the fourth Acura and second TSX I have purchased from Sterling McCall. I had previously purchased a MDX, a RL and another TSX. Bob Cook has been the only salesman I have ever dealt with and is the from Sterling McCall. I had previously purchased a MDX, a RL and another TSX. Bob Cook has been the only salesman I have ever dealt with and is the primary reason I go to Sterling McCall. I believe he has always been honest and trustworthy in our dealings, which is a lot more than I can say about other car salesmen I have dealt with. He has never failed to follow up after my purchase to see if there is anything else he could do to help. I have always taken my cars back to Sterling McCall for any needed service and have never been disappointed in that area. To sum up, I would certainly recommend Sterling McCall for the purchase of an automobile, but I would ask for Bob Cook, a proven salesman who will put your best interest first. More
Very responsive over internet and when I arrived to view the vehicle 30 hours after initial contact, all was in place. Great treatment of customers. Highly recommend for both selection but most of all pr the vehicle 30 hours after initial contact, all was in place. Great treatment of customers. Highly recommend for both selection but most of all process, best car experience I've had. I believe I was treated fairly and really got a great deal and a terrific vehicle. More
Antonio was a wonderful sales consultant. I made two visits to the dealership, with the first being solely to compare different year models of the Acura TL. I also wanted to sell my vehicle before I ma visits to the dealership, with the first being solely to compare different year models of the Acura TL. I also wanted to sell my vehicle before I made a purchase. After explaining this to Antonio he was very respectful and only provided the relevant information with no pressure to purchase. For this reason I returned to the same dealership and requested to work with Antonio once I was ready to actively shop. On my second visit, I was able to find a car I was interested in with assistance from Antonio and the Store Manager. Antonio was also very helpful in keeping my 2 year old daughter entertained (and fed) as we worked through the purchase process. The purchase went well, and I would refer people directly to Antonio in the future. Even after the purchase was complete Antonio spent additional time with me setting up the car's blutooth and showing me all the features. I did feel that there was a lot of pressure to purchase a vehicle warranty from the Business Manager, and although I appreciate the offer to lower the price of the warranty several times it made me feel as though the original price was too high and I was less interested in the warranty at that point. More
I found the car on the internet and when I showed up at the dealership it was exactly as advertised. Both sales and finance teams were easy to deal with and up front with no games. I also recieved a fair the dealership it was exactly as advertised. Both sales and finance teams were easy to deal with and up front with no games. I also recieved a fair (better than CarMax) value for trade-in. Very easy car buying experience. More