Sterling McCall Acura
Houston, TX
Filter Reviews by Keyword
By Type
Showing 752 reviews
From start to finish, my experience with Sterling McCall Acura has been superb. Lets begin by pointing out the friendly and professional staff, the attractive and fresh facilities, the excellent inventory Acura has been superb. Lets begin by pointing out the friendly and professional staff, the attractive and fresh facilities, the excellent inventory selection, and the fantastic products. Additionally, I never felt any pressure to "hurry up and close the deal". Rather, it was a zero pressure environment, whereby they were extremely patient while I made my decisions. Thank you, Mike Chan, for putting together an irresistible deal on my new TL. In summary: from meeting the receptionist, meeting with the sales staff, then on to the test drives, through the closing office and finally the delivery process, I have been pleased with each and every facet of my dealings at Sterling McCall Acura. More
Mr. Antonio Mora found me a great truck for a even greater price. He worked very hard for me and made sure I was taken care of. I highly recommend this man. He helped me make sure I understood every s greater price. He worked very hard for me and made sure I was taken care of. I highly recommend this man. He helped me make sure I understood every step of the way from the car buying experience and I felt very comfortable with him. More
I went to every Acura dealership in town plus at least 10 other non-Acura dealerships in The Woodlands (Audi, Chevy, Toyota, Mercedes, CarMax, Lexus, Honda, Ford, Mazda, etc.), and the way Marty treated me t other non-Acura dealerships in The Woodlands (Audi, Chevy, Toyota, Mercedes, CarMax, Lexus, Honda, Ford, Mazda, etc.), and the way Marty treated me throughout each step of my car search/buying experience was hands-down better than anywhere else I had been to. He was very professional, treated me with respect, and I didn't feel like he was playing games like so many other places do (trying to show you vehicles they know you aren't interested in, trying to convince you to buy new when you are set on buying pre-owned, pushing you out onto their lot to keep you at the dealership longer, etc.). Buying this vehicle was a daunting task given all the pressure I had received from some sales people and because of the lack of respect I was being shown by others for being female (not to mention having to lug my two little kids w/ me most of the time). With Marty, there was no pressure, no games, no disrespect. Just a nice guy trying to help me find a vehicle that suited my needs. In the end, I went with a vehicle I didn't intend on buying (I had been looking for an Acura MDX, but got a Mazda CX-9 Grand Touring)... and I am glad it worked out that I could give my business to Marty as he deserved it more than anyone else I had worked with in this process. Once my husband met him, he agreed. We would definitely go back to Sterling McCall Acura for any future servicing, trades, purchases, etc. More
Darrell Lowe was very knowledgeable, helpful and most importantly not a typical pushy salesman. He was very nice, made us feel comfortable and gave us the time we need to evaluate the care and make our importantly not a typical pushy salesman. He was very nice, made us feel comfortable and gave us the time we need to evaluate the care and make our decision. The Sterling McCall Acura dealership was very professional as a whole and we enjoyed the experience of purchasing our car there. More
Darrel could not have been more helpful. He was courteous, friendly, professional and extremely knowledgeable about all aspects of the vehicles. He accommodated all our requests and made sure that courteous, friendly, professional and extremely knowledgeable about all aspects of the vehicles. He accommodated all our requests and made sure that we were happy with our experience at Sterling McCall. He treated us as valued customers and continued with this same level of professionalism in communications after the sale was completed.I would highly recommend Darrel to any future Acura purchaser. More
Aaron Strand was extremely helpful in assiting me with my new Acura TL. He showed me the features and answered all of my questions thoroughly. The whole transaction was quick and I was out with my new car new Acura TL. He showed me the features and answered all of my questions thoroughly. The whole transaction was quick and I was out with my new car sooner than I thought. Thanks for everything! More
In the 10-plus years, I have always had a great experience with the service team at Sterling-McCall Acura which is why I keep coming back. With the ongoing issues I had with my 1995 Acura Integr experience with the service team at Sterling-McCall Acura which is why I keep coming back. With the ongoing issues I had with my 1995 Acura Integra, I recently purchased a pre-owned 2008 Acura TSX. The service manager recommended sales associate, Shelby Easton to me. Shelby is pleasant, courteous and knowledgable. He showed me the features of my new car and called to make sure I was happy with my purchase. He also understood my financial predicament and gave me additional discount. In all, Shelby was quite pleasant and friendly to deal with and I would consider coming back to him in the event of a future purchase of any Acura vehicle. Jenny More
The experience of purchasing my 2010 Acura TL (tech package) was exceptional. Darrell provided excellent customer service as well as a great deal on my TL. This is the third TL I have purchased at St package) was exceptional. Darrell provided excellent customer service as well as a great deal on my TL. This is the third TL I have purchased at Sterling McCall Acura. I would definitely recommend Sterling McCall Acura to a friend. More
I did my research on line and then called Sterling Mccall to look at MDX. Antonio Glass had the vehicle ready for me to test drive when I arrived and was very knowledgeable and able to explain all the high t to look at MDX. Antonio Glass had the vehicle ready for me to test drive when I arrived and was very knowledgeable and able to explain all the high tech features in the MDX advance. I returned a couple of weeks later for another test drive to compare different packages available, and again he had the vehicles ready for my wife and I to drive.He never pressured us at all to 'make a deal'. When I asked for a quote he was very straight forward and after comparison shopping at the other dealers got a very fair price. When I went in to pick up the vehicle and complete the sale a couple of days later it was delivered as promised without any hassles. Overall a very pleasant and non stressfull car buying experience. I would highly recommend Antonio Glass and Sterling McCall Acura. More
This was my first car purchase and I was surprised at how reasonable the negotiation process was. The price discussed through email was honored by Robert and he even added on some additional options. Kyle reasonable the negotiation process was. The price discussed through email was honored by Robert and he even added on some additional options. Kyle was very helpful in explaining additional packages at financing. I am very pleased with the experience I had at Sterling. More