Sterling McCall Acura
Houston, TX
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Currently, I live abroad and Darrell was available to work with me via email to settle on a price, year/make/model I wanted to purchase from Sterling McCall Acura. He coped with the time difference and work with me via email to settle on a price, year/make/model I wanted to purchase from Sterling McCall Acura. He coped with the time difference and understood my needs concerning my new car purchase. The finance team also worked efficiently and effectively to process my paperwork to finance through Sterling McCall Acura. Mike Chan and Keith were also very pleasant and went the extra step to say hello and thank me for my business. I walked in on a Saturday morning, already knew what I would purchase and at what price. Paperwork was processed quickly and Darrell had anticipated my visit and had already requested my vehicle be cleaned before I arrived! I am very happy with my purchase! More
Very easy negotiaions. Shelby was accomodating,friendly and efficient. I think I paid a fair price for my vehicle so I am quite satified with the experience. I bought the car in the morning and returned i and efficient. I think I paid a fair price for my vehicle so I am quite satified with the experience. I bought the car in the morning and returned in the afternoon to pick it up. It was ready to go and Mr. Eastin took me through all the features before I left. I would definitely recommend the dealership and Mr. Eastin. More
Darrell was an excellent resource and salesman for my TSX. He was very knowledgeable and educated on the car, not to mention, excited about the car and happy to help. When I went to pick up the car, he TSX. He was very knowledgeable and educated on the car, not to mention, excited about the car and happy to help. When I went to pick up the car, he went through all of the features, step by step and was very thorough which was helpful in gaining awareness of all the car could offer. Overall, Darrell made buying the car a very positive experience! More
I have now bought two (2) Acura's TSX's from DARRELL LOWE. He is the most condenial person on the floor at Sterling McCall. (I will say this...EVERYONE, including the finance guy) goes out of their way LOWE. He is the most condenial person on the floor at Sterling McCall. (I will say this...EVERYONE, including the finance guy) goes out of their way to help you out at that dealership! DARRELL has helped both of my daughters learn all that they need to know about how to operate their vehicles. LOVE HIM!! More
They do such a great job of listening to what you want, providing that product and treating you like a friend rather than a dollar sign. In addition, their product is so good that you very rarely have to providing that product and treating you like a friend rather than a dollar sign. In addition, their product is so good that you very rarely have to have service. But when you do, again you are treated with respect. More
When I visited the dealership it was close to closing time. I was tired from doing alot of online shopping as well as dealer to dealer shopping as well Need less to say my attitude was not very optimisti time. I was tired from doing alot of online shopping as well as dealer to dealer shopping as well Need less to say my attitude was not very optimistic. I was greeted by Darrell with a smile and open arms even though it was alomst quitting time. We looked at one car in particular that I had my eyes on but since I had test drove one of a similar type so I was not really interested in test driving it, however Darrell insisted. I actually fell in love with the car at that point. Darrell took me inside and proceeded to offer me the best deal he possibly could and I knew that because I had done extensive research on that particular vehicle. We went over figures pretty late but I was still not sold. While we went over those figures Darrell and I began a personal and spiritual conversation that at the time I really needed. The compassion he showed for his a fellow man, a man that he had never met was amazing. It helped to provide a deeply enriching experience that I was not expecting. Well needless to say it got pretty late and I didn't buy the car that day, so Darrell cleaned it up for me and let me take it home. Well I ended up keeping the car. Ki the finance man was also great as well, they make a great team. I told Darrell the day I signed the paperwork that he not only sold a car...he sold himself!!!! More
Professional, courteous and honest. Finally a car dealership who did not try to swindle, manipulate or deceive me. I appreciate Mr. Soliz and his patience and knowledge about the vehicle and my needs dealership who did not try to swindle, manipulate or deceive me. I appreciate Mr. Soliz and his patience and knowledge about the vehicle and my needs. I will refer my colleagues and will return when I am in the market for a new vehicle. 5 Stars! More
My first visit to Sterling McCall was close to closing time. Darrell took the time to stay late and explained all my purchasing options. He was professional and courteous and not once displayed displeasur time. Darrell took the time to stay late and explained all my purchasing options. He was professional and courteous and not once displayed displeasure about the extra time he stayed with us. On the date of my purchase, he again stayed past closing time to walk me through several of the car features. He was very patient and wanted to make sure I was comfortable with my knowledge of the vehicle before leaving the lot. The entire process was stress free. More
Sales person Antonio Glass was super! Even if we had not been able to make a deal, my experience with Sterling McCall Acura would have been a good one. No cheesy car salesman stuff. Very professional all been able to make a deal, my experience with Sterling McCall Acura would have been a good one. No cheesy car salesman stuff. Very professional all the way. Thank you Sterling McCall and Antonio Glass! More
Great experience with the Costco car discount. No hassling and set price. Aaron was able to show all the options for the car and stayed late at the dealership to help me get set up with the new car. hassling and set price. Aaron was able to show all the options for the car and stayed late at the dealership to help me get set up with the new car. I didn't feel like there was any pressure. Overall great experience. More