Sterling McCall Acura

Aaron is always a pleasure to work with and it is always nice to know I can go to the dealership and not be given the run-around, the employees at Sterling McCall Acura are always helpful and friendly. I nice to know I can go to the dealership and not be given the run-around, the employees at Sterling McCall Acura are always helpful and friendly. I had a fabulous experience when purchasing my new TSX, from Aaron making everything easy on me, and Robert being absolutely hilarious when facing a printer that didn't want to cooperate, overall the experience was wonderful and I would definitely recommend the dealership to friends and family. More

When I moved to Houston in November of 2008 I knew no one or who to trust. Almost immediately my '03 RSX needed a new starter so I looked for the closest dealership. Sterling McCall was nearest to where I or who to trust. Almost immediately my '03 RSX needed a new starter so I looked for the closest dealership. Sterling McCall was nearest to where I lived and I've dealt mostly with Jack Chambers, who is probably the most pleasant man you'll ever meet, although Tim Machuca gives him a run for his money. He's always up front, honest and in the case of my starter bent over backwards to get me the best deal. I've gone to Sterling McCall Acura ever since. When you pull up they have someone outside to greet you and start prepping the car, when you walk in the door you're greeted again and directed to your service advisor. The service advisors I've dealt with (Jack Chambers and Tim Machuca) are thorough in making sure every request you have is completed. On a recent visit I asked Tim if, when the car was being washed, they could vacuum glass off my passenger seat from a recent break-in. He said they would but couldn't guarantee they could get it all. Well the passenger seat looks amazing and I don't see any glass on the floor either. It seems as if everyone they employ goes above and beyond! I've been told having service at a dealer is more expensive and if that's the case you get what you pay for here, excellent customer service. While you wait they have free wi-fi to stay connected, water and coffee to keep you quenched, and television to keep you distracted, although I've never waited longer than an hour. If the wait is longer or a part is needed they've always hooked me up with a loaner. I really couldn't ask for more which is why I drive 20 miles to get my car serviced. When it's time to trade in and trade up, Sterling McCall Acura will be my first stop, hopefully my only stop. More

I had to have some service on my 2005 RSX and called for an appointment. I talked with Tim and set the appointment. When I arrived, about 30 minutes early, Tim greeted me and told me everything that neede an appointment. I talked with Tim and set the appointment. When I arrived, about 30 minutes early, Tim greeted me and told me everything that needed to be done to my car. He also gave me the cost for everything and said that it would be about an hour or so before all the work was completed. When the work was all done Tim came and got me and I paid for the work, almost exactly what he had quoted, and had a short car conversation with him before I left. The work was done in a very timely manner, Tim was his usual cheery self and the car was spotless when I left. Tim is a definite asset to the dealership and my wife and i have been dealing with him for quite a few years, through our 3 Acuras. Job well done, as usual for Tim and the staff. More

Bought a used TSX 4 years ago and use Sterling McCall for service. Had excellent experience on all my visits to the dealer. I am seldom there more than 30 minutes. The friendly, knowledgable staff and the service. Had excellent experience on all my visits to the dealer. I am seldom there more than 30 minutes. The friendly, knowledgable staff and their loaner car program is what keeps me coming back! More

Darrell is definitely a breath of fresh air after a long day of going through dealerships. He was very cordial and friendly from the very moment he saw us at the lot, introduced himself and welcomed us to l day of going through dealerships. He was very cordial and friendly from the very moment he saw us at the lot, introduced himself and welcomed us to look inside the cars in the showroom. Honestly speaking, it is the way he worked and talked to us that made us decide that we will go for it despite the price which is a little over than what we have set. He is very informative and knowledgeable about what he is doing. He is very easy to talk with and a man of his words. I even told him that he deserves a score higher than 5. Darrell is simply the BEST!!! More

My wife and I found Antonio Mora to be extremely knowledgeable about the Acura models we looked at. He wasn't "pushy" and was very patient as we looked at other dealers and different makes of cars knowledgeable about the Acura models we looked at. He wasn't "pushy" and was very patient as we looked at other dealers and different makes of cars and came back with questions several different visits. He was by far the most curteous Acura salesman in the three dealers we visited. He was very skilled in explaining to my wife the features of the car and took the time during a busy Saturday to sit with her until she comprehended all the controls. We are very pleased with the ZDX and the deal we received on our trade-in and the new car. More

Bob went above and beyond our expectations to get us in a new car. He was informative and worked on our time schedule. He negotiated the price of the car and ensured we had every financing deal before drivin new car. He was informative and worked on our time schedule. He negotiated the price of the car and ensured we had every financing deal before driving to the dealership. He also gave us a good price on the trade in. He is high class! More

I traveled 280 miles to purchase a car from Sterling McCall because of price. I was hesitant to drive so far just to purchase a car because it was just not convenient for me; however, I'm so glad I did McCall because of price. I was hesitant to drive so far just to purchase a car because it was just not convenient for me; however, I'm so glad I did. I was so impressed with not only the price, but also the customer service that Robert provided. Actually, everyone in the whole dealership was so friendly and not all stuffy. I got a great car at a great price with such excellent customer service, I recommended Sterling McCall to my friends back home. It was definately worth the drive! More

I WAS EXTREMLY SATISFIED WITH TEAM OF STERLING MCCALL ACURA. MR. KHAN WAS VERY HEPLFUL VERY FRIENDLY AND YES STAYED BACK LATE TO MAKE SURE I GET MY CAR AND I UNDERSTAND ALL THE FEATURE OF THE CAR. THE FI ACURA. MR. KHAN WAS VERY HEPLFUL VERY FRIENDLY AND YES STAYED BACK LATE TO MAKE SURE I GET MY CAR AND I UNDERSTAND ALL THE FEATURE OF THE CAR. THE FINANCE TEAM WAS GREAT MR.KI EXTREMLY HELPFUL AND A VERY JOLLYFUL PERSON. More

I had researched several weeks for a new car (dealers) and models that we were interested in. Finally, we purchased a new MDX from Sterling McCall Acura with Bob Brennan. He was sincere and easy to work w and models that we were interested in. Finally, we purchased a new MDX from Sterling McCall Acura with Bob Brennan. He was sincere and easy to work with. I highly recommend him to future clients. He also was conscientious, informative, and made our buying experience respectful and comfortable. We ended up making an awesome deal for my previous car and the new MDX. Great customer service and team work. Highly recommend this dealership if you are looking for a new Acura. Last but not least, it has been a pleasure working with Bob Brennan and I will definitely refer him to friends. Thank you! More