Sterling McCall Acura

Extremely Happy! Sterling McCall Acura is a really great place!! And Mr. Darrell B. was an awesome salesman too. From the beginning to end he made me feel very comfort Sterling McCall Acura is a really great place!! And Mr. Darrell B. was an awesome salesman too. From the beginning to end he made me feel very comfortable with making my first big purchase. He made sure I understood everything that was going on and he pushed for me to get what was best for me in my situation. He told me from the beginning that I would be walking out that day with a new car but I was a lil skeptical about it due to my situation. But he really came through for me and I am truly great ful of him. If you ever go there make sure you ask for Mr. Derrell I know he will get you what you want!! More

"An angel dropped from heaven..." Darrell Babineaux assisted my son with his first car purchased with out any drama or pressure. It was a pleasant experience and I would recommend this Darrell Babineaux assisted my son with his first car purchased with out any drama or pressure. It was a pleasant experience and I would recommend this dealership and Darrell to anyone... More

Above and beyond the call of duty. The best dealership I have ever been to .I have to give a very special thank you to Mr. Darrell Babineaux . He went above and beyond his job to help m The best dealership I have ever been to .I have to give a very special thank you to Mr. Darrell Babineaux . He went above and beyond his job to help me. Darrell earned my trust with his honesty and fought hard to get me the best deal possible. He also made it a easy and stress free experience. Darrell is truly an Angel in the car business. I highly recommend you go and see Mr.Darrell Babineaux. You will experience the Royal treatment of great Customer service:-) Darrel made me a Custormer of Sterling McCall Acura for life. More

Horrible as soon as the keys are yours Sterling McCall is a decent place as far as sales (meaning average priced). Things go south right away as car Kay's are yours and you go to services e Sterling McCall is a decent place as far as sales (meaning average priced). Things go south right away as car Kay's are yours and you go to services even if under warranty or recall... No loaner, no free oil change for first year as was advertised during sales process and certainly no help to remedy HUGE MESS of AIRBAG RECALL for which there is NO repair option! A quick call to Honda customer service will tell you dealerships were instructed to provide alternate transportation within 24 hours.... What a joke!!,! dealerships have been instructed to provide loaner to replace the time bomb they sold you, don't count on it. We live in Texas which is hot and humid so hugher risk to faulty deployment of airbags.... Yet less than 30% of Honda recalled have been repaired. More

car appraisal Have been coming to Sterling McCall for years. I have been wanting to trade in my Acura sedan for an Acura SUV for some time. I had my car appraised Have been coming to Sterling McCall for years. I have been wanting to trade in my Acura sedan for an Acura SUV for some time. I had my car appraised in July at Sterling McCall and have since been in contact with a couple of sales people. I came in on Friday to get my car re-appraised and brought my Dad for company and a second opinion. Several sales people gave us the run around. First, they said it take 20 minutes, which would make sense since they have already appraised my car just a couple of months ago. During that time, we had asked to look at a pre-owned vehicle they had on the lot. About 35 minutes went by and they told us they had sold the car we were interested in. There were several men in the managers office, just talking and laughing, did not appear the dealership was even busy or working on appraising my vehicle. During this point, someone who appeared to be a sales manager told us it would be a couple more minutes and offered for us to go out to dinner on them if we would make a deal with them today. We told them we were not going to make a snap decision and needed to know how much they were offering for my car before we could make our next move. A lot more time went by and we still did not have an answer on the figure they were willing to give for my vehicle, a 2014 Acura ILX. We wound up getting the keys and leaving without a figure. As a young women, I felt as if they could have cared less about my business, even though I was paying cash! They were not transparent and just kept us going in circles and wasted our time. This situation proved to be unfortunate. I always enjoyed getting my car serviced with Charlie in the service department. I wound up purchasing a car this weekend, and it was not from Sterling McCall. More

Best Car Buying Experience Ever At an inopportune time, I had a car accident that resulted in my car being a total loss. Needless to say, this was the worst time for me to purchase At an inopportune time, I had a car accident that resulted in my car being a total loss. Needless to say, this was the worst time for me to purchase a car. A friend recommended Mr. Darrell Babineaux at Sterling McCall Acura. Mr. Babineaux provided phenomenal customer care and service. I explained my current situation to him, and his response was don't worry I will help you purchase a car. He asked what kind of car I wanted and directed my to their website. I selected the car I wanted, and he pretty much did the rest. Because of my demanding work and work schedule, he drove the car to me for my review and test drive. I spent less than an hour at the dealership before I driving away in my new car. The finance managers were very kind and helpful as well. My pleasant experience with Sterling McCall did not end with the contract signing. Mr. Babineaux followed up with me after a day or two to see if I was enjoying my car and to extend further assistance if needed. I have purchased several cars in my lifetime, but I must say this time was the absolute Best Experience I have had when buying a car. I received 5 Star treatment. I highly recommend Mr. Babineaux and the finance team at Sterling McCall. Thank you all, especially Mr. Babineaux, for his professionalism and comforting demeanor. May God richly bless you for being the answer to my prayer! More

Airbag recall Broderick did a great job making sure my car was fixed after the airbag recall. They provided a good rental car, cleaned out my fuel, and recharged my Broderick did a great job making sure my car was fixed after the airbag recall. They provided a good rental car, cleaned out my fuel, and recharged my battery. Good service overall. More

Testimony I'm a recent flood victim from Louisiana. I lost a 2012 Acura TSX. Trusted dealers and cars in Louisiana became far to none seemingly since just abou I'm a recent flood victim from Louisiana. I lost a 2012 Acura TSX. Trusted dealers and cars in Louisiana became far to none seemingly since just about every area in Baton Rouge was flooded. I got in contact with Mr. Darrell Babineaux with Sterling McCall. Needless to say, my credit was not on point and I was able to get financed. Mr. Darrell Babineaux and the team players at Sterling worked diligently to help me especially since I traveled from BATON ROUGE to Texas (Missouri City) to purchase a car. We began over the internet, Mr. Babineaux followed through with several phone calls. He kept me informed with every single step that he was undertaken and road blocks. I have never seen such a professional, dedicated, honest, and faithful sale person in my life. Not only was Mr. Babineaux this person but all whom I came into contact with at Sterling McCall once I arrived. I felt like First Lady Michelle Obama. I didn't have to wait on anything. All documents were completed. The only thing that was needed was my signature on the documents. The vehicle was parked in the front cleaned and detailed. I received a great deal on A CERTIFIED ACURA. It is with my sincere pleasure to recommend Mr. Darrell Babineaux as your next sales person, and Sterling McCall Acura for your next purchase of a vehicle. I give testimony of it. One thing I do not do is play with my Faith and my Faith in Jesus. Jesus lead me to Sterling McCall. Oh and Chris is another person I had the pleasure working with also. Mr. Darrell and Mr. Chris are truly the DREAM TEAM OF PUTTING CUSTOMERS FIRST!!! #sterlingmccall/darrellbabineauxnumberome# More

Great Service over the phone and in person We just bought a used BMW Z4 through Sterlng McCall Acura and the service was amazing. We had been shopping for about 2 weeks online and came across We just bought a used BMW Z4 through Sterlng McCall Acura and the service was amazing. We had been shopping for about 2 weeks online and came across Darrell Babineaux online from Cars.com. We looked at cars all over San Antonio but just had to make a trip to Houston just from talking to Darrell and how he took care of us. We received great service all around including the financing process with Arturo Salayandia. Thanks so much guys! We'll be back!' More

Babineaux is Awesome Darrell was very honest and informative. The whole team is awesome. We went for one TLX and left with a TLX and an RLX. Prices could not be beat. I Darrell was very honest and informative. The whole team is awesome. We went for one TLX and left with a TLX and an RLX. Prices could not be beat. I highly recommend Sterling Acura and Darrell Babineaux More