Sterling McCall Acura

Always great, timely and courteous service. Could not be more pleased. I have been their service customer for years and will continue as long as I live Could not be more pleased. I have been their service customer for years and will continue as long as I live More

Buyer Beware A few months ago I purchased my second Acura Precision Certified vehicle from Sterling McCall Acura SW Freeway location. When cleaning the seats with cleaner to ready them for leather de Acura Precision Certified vehicle from Sterling McCall Acura SW Freeway location. When cleaning the seats with cleaner to ready them for leather deep conditioner, the color came off in several places. On these seats that appeared to be in pristine condition at the time that the vehicle was purchased. The Sterling McCall General Manager was apprised about the problem on 3/31/23, he checked the seats, and agreed to have the seats restored. However, that promise was not fulfilled. Then again two weeks ago, I spoke with the current Sterling McCall General Manager, Valarian Kuznetsov he agreed to rectify the problem, and on request he was provided with the estimate amount to restore the seats (second contact initial contact was on site). To date, they have failed to honor the promise to restore my vehicle. Due to that fact, this is the last time that I will purchase a vehicle from Sterling McCall. Even though we have had a relationship for many years. Their, failing to honor /fulfill their word (to provide the customer with a quality vehicle, not one that has been altered), is in fact an unethical business practice. Respectfully, Carla F. Walker More

The salesperson was very helpful and knowledgeable. I don’t have to spend much time making my decision. I don’t have to spend much time making my decision. More

Antonio is great! He is very communicative and kept on schedule. Very thorough with his explanation and left my car in great condition. Would definitely recommend him He is very communicative and kept on schedule. Very thorough with his explanation and left my car in great condition. Would definitely recommend him to anyone. More

Good and reliable service! The team is well prepared and informed to handle every inquiry The team is well prepared and informed to handle every inquiry More

Not the most beautiful dealership, but the service was fast and outstanding. The staff was very friendly and not pushy like their other location. I will definitely be a repeat customer! fast and outstanding. The staff was very friendly and not pushy like their other location. I will definitely be a repeat customer! More

Fast and friendly service as Justin had my car in and out in less then 2 hours. in less then 2 hours. More

I love taking my vehicle here! Awesome customer service. My advisor David Gilbert helped me get my car fixed with ease. The only place I have taken my vehicle and will continue to Awesome customer service. My advisor David Gilbert helped me get my car fixed with ease. The only place I have taken my vehicle and will continue to do so. More

Prompt service They did everything needed in less than an hour. I waited in the comfortable lobby hour. I waited in the comfortable lobby More

Our service advisor David was excellent. He made sure service was done properly and the vehicle was washed. He made sure service was done properly and the vehicle was washed. More