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Sterling McCall Acura

Houston, TX

Overview
Reviews
Vehicles
4.8
754 Reviews
Call Dealership (713) 596-2300
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10455 Southwest Freeway

Houston, TX

77074

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Showing 754 reviews

August 15, 2023

Friendly service. Very flexible and convenient with appointments. The waiting room is comfortable and the coffee, tea machine & muffins are a very nice touch. More

by Mskeba5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in Service
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August 12, 2023

Staff very professional, service is very great, very hospitable. They know what it takes to care for customers. Their customer service is top rated. I will surely recommend them to others. More

by Ade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson
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Sep 09, 2023 -

Sterling McCall Acura responded

We are always happy to hear about the great service we provide. Thank you for your Five-Star review and your business. Always our pleasure!

August 10, 2023

Advisor was knowledgeable and warm toward customers. The place was clean. The drinks were easy to make. More

by joyfulvicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
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Aug 10, 2023 -

joyfulvicky responded

Advisor was knowledgeable and warm toward customers. The place was clean. The drinks were easy to make.

Aug 15, 2023 -

Sterling McCall Acura responded

Thank you for your kind words for our staff, we appreciate it!

August 08, 2023

My MDX was in for the 15,000 mile service. Antonio was the service rep. He made sure I knew what was being done to my car and since I was waiting, he got my vehicle back to me in approximately More

by Njjordan21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
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Aug 08, 2023 -

Sterling McCall Acura responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

August 06, 2023

This is your average dealership, nothing spectacular. Service experience was average for the repairs I had. More

by Sundramitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Aug 08, 2023 -

Sterling McCall Acura responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

August 04, 2023

They were very friendly and not pushy at all. We enjoyed meeting our salesman Andrew. The finance guys were very friendly too. More

by dvarner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
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Aug 08, 2023 -

Sterling McCall Acura responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 04, 2023

Friendly advisor. Easy to schedule service appointments. Advisor Explain options well. Free shuttle is appreciated. More

by kimberlycrawford
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Aug 04, 2023 -

kimberlycrawford responded

Justin was very friendly, responsive and explained the options I had for my maintenance/repairs. Scheduling was easy. Justin arranged an Uber to and from work so I didn't lose work time while the repairs were completed. A positive experience

Aug 08, 2023 -

Sterling McCall Acura responded

Thank you for your kind words for our staff, we appreciate it!

August 03, 2023

Great service and great helpful personnel. Employees were communicative and well mannered. They did everything as expected and more. Always a great experience when I take my car in. Thank you More

by Beezwax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Grecia Vega
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Aug 08, 2023 -

Sterling McCall Acura responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 02, 2023

Trenisha and Joshua from service were very helpful and explained what i was getting and why. They also helped me schedule another appointment for a concern I had. Exceptional and professional! More

by Ammad Anjum Chaudhry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua, Trenisha
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Aug 07, 2023 -

Sterling McCall Acura responded

We're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura.

August 01, 2023

Wonderful customer service. Have always felt very well cared for whenever my car needs service. More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Report | Print
Aug 03, 2023 -

Sterling McCall Acura responded

Thank you for being our customer, we appreciate your kind words!

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