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Sterling McCall Acura

Houston, TX

Overview
Reviews
Vehicles
4.8
754 Reviews
Call Dealership (713) 596-2300
View Awards

10455 Southwest Freeway

Houston, TX

77074

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Showing 754 reviews

October 09, 2023

Great service, friendly, clean waiting area,nice condiments and great coffie. telivision for entertainment. They will always service my car More

by Rfontno43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahua
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Oct 11, 2023 -

Sterling McCall Acura responded

It's wonderful to hear about your great service experience at Sterling McCall Acura, complete with a friendly atmosphere, clean waiting area, and amenities like good coffee and entertainment. Loyalty like yours is a testament to our excellent service. Your well-maintained car will surely serve you well in the years to come!

October 09, 2023

Staff is always courteous and polite. My issue was resolved in a timely manner. Thank you Sterling McCall Acura. More

by latreshaud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cinque
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Oct 11, 2023 -

Sterling McCall Acura responded

It's fantastic to hear that the staff at Sterling McCall Acura is always courteous and polite and that your issue was resolved in a timely manner. Excellent customer service and efficient issue resolution are key to a positive experience. Thank you for your kind words, and may you enjoy many trouble-free miles with your Acura!

October 08, 2023

I took my 2022 MDX Tech in for a multipoint inspection. There weren’t many 2022’s available in Houston and I had it transferred from out of state. I didn’t buy from Sterling McCall but that didn’t affect s More

by phillipcwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson
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Oct 10, 2023 -

Sterling McCall Acura responded

We appreciate your feedback about your 2022 MDX Tech and the multipoint inspection. We're here to provide top-notch service regardless of where you purchased your vehicle, and it's great to hear that Justin, your service advisor, provided you with awesome service. We're here to ensure your vehicle is well taken care of, and we look forward to serving you again!

October 06, 2023

Sales person was very knowledgeable about the vehicle and went over everything in the vehicle. Was very pleasant to deal with not pushy. More

by Lopez71jl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not on here
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Oct 10, 2023 -

Sterling McCall Acura responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 05, 2023

I always sent my car to this dealership because it is trustworthy and cost is reasonable. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Gonzalez
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Oct 06, 2023 -

Sterling McCall Acura responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!

October 03, 2023

Christian is my favorite service advisor. He is very easy to communicate with and I always come to this location even though I have an Acura dealership closer to me. One of my cars are from t More

by NTruon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Oct 05, 2023 -

Sterling McCall Acura responded

It's wonderful to hear that Christian has provided you with such a positive experience. Effective communication and a great service advisor can make a significant difference in your overall experience, and it's clear that Christian has earned your trust and loyalty. The fact that you continue to come to this location, even though you have a closer Acura dealership, speaks volumes about the quality of service you receive here. It's also impressive that your 13-year-old car is still running without issues. Thank you for sharing your positive feedback!

October 03, 2023

Normally, I am greeted quickly however, I didn’t know that Paul Cinque had gotten a promotion. Awesome for him because he was an awesome greeter I wait 10min before someone asks if I’d been help More

by echarles22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson
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October 03, 2023

Very accommodating and professional. Service manager David Gilbert went out of his way to take care of me. More

by Bas77459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
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Oct 05, 2023 -

Sterling McCall Acura responded

That's great to hear! We're so glad Employee was able to provide you with such a positive experience. Thank you for taking the time to share your feedback! We appreciate your business and look forward to assisting you in the future.

October 03, 2023

Sterling McCall Acura in Houston always provides good car services, I would highly recommend it. More

by Zeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and call center
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Oct 05, 2023 -

Sterling McCall Acura responded

Thank you for sharing your positive experience with Sterling McCall Acura. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 02, 2023

Nice people but service/techs are not proficient. I asked them to check alignment and tire balance. They said that the alignment was fine, the tire balance is what was needed. I drove out, alignment More

by John Doe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nisha
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Oct 03, 2023 -

Sterling McCall Acura responded

Thank you for your feedback about your vehicle's alignment because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Valerian Kuznetsov General Manager val@sterlingmccallacura.com

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