Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sterling McCall Acura

Houston, TX

Overview
Reviews
Vehicles
4.8
754 Reviews
Call Dealership (713) 596-2300
View Awards

10455 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 754 reviews

October 24, 2023

David Gilbert was great help to me and explained everything to me before and after my service appointment. More

by keandre turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Eastin, D. Frank, Darrell Lowe, Antonio Mora, Hermie Manuel, Oscar Trejo, Mohammed Kahn, Grecia Vega
Report | Print
Oct 31, 2023 -

Sterling McCall Acura responded

We are glad to hear that David provided you with excellent service and explained everything thoroughly. Clear communication is essential when it comes to understanding the maintenance or repairs your vehicle may need. Safe driving!

October 20, 2023

My Service Advisor David Gilbert (427091) Was excellent I couldn’t ask for a better service advisor dgilbert@sterlingmccallacura.com More

by 19zozo65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My Service Advisor David Gilbert (427091 ) Was excellent I couldn’t ask for a better service advisor dgilbert@sterlingmccallacura.com
Report | Print
Oct 24, 2023 -

Sterling McCall Acura responded

It's great to hear that your Service Advisor, David, was excellent, and you couldn't ask for a better service advisor. Having a knowledgeable and supportive service advisor can greatly enhance your service experience. We appreciate your business. We look forward to assisting you in the future.

October 19, 2023

The best service ever,the service advisor was knowledgeable , friendly, attentive,and timely. He kept me informed. More

by Wilbert Pegues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Report | Print
Oct 20, 2023 -

Sterling McCall Acura responded

It's great to hear that you had such a positive service experience, with a knowledgeable and attentive service advisor. Keeping customers informed is an essential part of excellent service. Safe travels!

October 18, 2023

It’s fast and service advicer is helpful, they’re listen and know what happen. Keep it up! More

by Billyvphan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katleen Lee , Grecia Vega
Report | Print
Oct 20, 2023 -

Sterling McCall Acura responded

We're glad to know that you had a fast and helpful service experience. Our team aims to listen to and understand your needs. We appreciate your feedback and look forward to serving you again in the future. Your satisfaction is important to us!

October 17, 2023

This delership owes my excellent opinion thanks to the one person who has worked with me for almost 3 years - David Gilbert. You cannot ask for more sincere , knowledgeable, conscientious, diligent, inte More

by mgosiak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Report | Print
Oct 17, 2023 -

mgosiak responded

I hope that the management appreciate David Gilbert as much as his clients I would like to see / learn how well your deelership head treated him since if it were not for him I might not have been your frequently visiting you client

Oct 18, 2023 -

Sterling McCall Acura responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

October 14, 2023

Fantastic service! Great communication. I was in and out, I would highly recommend this dealer. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keit Le, Grecia Vega
Report | Print
Oct 17, 2023 -

Sterling McCall Acura responded

We're delighted to hear that you had a fantastic service experience with great communication and efficiency. Your recommendation means a lot to us, and we're here to assist you anytime you need our help. Thank you for choosing our dealer!

October 14, 2023

Great dealer service. Been a satisfied customer for over 12 years. Only place I service my 2 Acuras. David Gilbert always takes great care of them and me. I drive over 5 More

by bsusholtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Report | Print
Oct 17, 2023 -

Sterling McCall Acura responded

Thank you for being a loyal customer for over 12 years and choosing this dealership to service your Acuras. We're thrilled to hear about your continued satisfaction and the excellent care provided by David. Driving over 50 miles to get service is a testament to the trust and quality of service we offer. Your loyalty is greatly appreciated!

October 12, 2023

Very good price and fast delivery Highly recommended , sales man highly supportive and help to fast delivery More

by sajeevgeo
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mohammed (sales man)
Report | Print
Oct 14, 2023 -

Sterling McCall Acura responded

It's wonderful to hear that you received a very good price and fast delivery, and that the salesperson was highly supportive and helpful in ensuring a quick delivery. Recommendations like these are valuable, and it's great to acknowledge a positive experience. Thanks for sharing your thoughts!

October 12, 2023

Everything was perfect. Antonio helped me with maintenance and warranty repair and Shelby helped me to pay my car off. By the way, Shelby is there since 1999 which means it’ More

by Aleksander Sizov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Eastin, Antonio Mora, Grecia Vega
Report | Print
Oct 13, 2023 -

Sterling McCall Acura responded

It's great to hear that your experience was perfect and that Antonio and Shelby provided you with excellent assistance. Thank you for the Five Star review and your business. We look forward to serving you again in the future!

October 10, 2023

Service was as good as it gets. My advisor was very efficient and knowledgeable. Although she was busy when I pulled up it took at least 20 minutes for another advisor to come out a More

by Margo Hobson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
Report | Print
Oct 12, 2023 -

Sterling McCall Acura responded

We are pleased to hear that the service you received was top-notch, thanks to your efficient and knowledgeable advisor. However, it's understandable that the 20-minute wait for another advisor to inform you about the situation could be improved upon. Efficient teamwork is indeed essential for a smooth service experience. Your feedback is valuable in highlighting areas for enhancement. We can use this insight to provide an even more seamless and satisfying experience for our customers. Thank you for sharing your thoughts.

1
...
27
28
29
...
76