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Sterling McCall Acura

Houston, TX

4.8
754 Reviews

10455 Southwest Freeway

Houston, TX

77074

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Showing 754 reviews

November 19, 2023

They were very kind and patient and took the time to ensure that I knew all my options and met all my needs. More

by HvacEddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenisha Houston
Nov 21, 2023 -

Sterling McCall Acura responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 18, 2023

Excellent dealership with great service and attention to detail. I have bought 3 Acuras from this dealer.I recommend them. More

by ColleenM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kait Le
Nov 21, 2023 -

Sterling McCall Acura responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

Servicing is really good. Justin was assigned to me he took care of me really well. He was such a nice person and knowledgeable person as well More

by jaswanth.kanamarlapudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 18, 2023 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that Justin provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

Great service! Justin stayed in touch with me through out the day about the progress of my repair. We really appreciated that as it helped us to plan our schedules More

by cyndi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson
Nov 18, 2023 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that Justin provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

We’ve had performance issues with our Acura audio system for a while. This dealership worked hard the first time to correct it, but a few weeks after the repair, the issues returned with the RDX. This time, More

by cblackwell5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora, Grecia Vega
Nov 16, 2023 -

Sterling McCall Acura responded

It's great that Sterling McCall Acura was persistent in addressing the performance issues with your Acura's audio system. Sometimes complex issues take multiple attempts to fully resolve, and our dedication to replacing everything swiftly shows our commitment to customer satisfaction. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 09, 2023

Justin helped me out tremendously with getting my oil change and tire rotation done in a timely manner and with the utmost customer service! More

by asukhera1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 11, 2023 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that Justin provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 05, 2023

Be courteous, listen to the customer, help answer all the questions in details and give discount when it is available. More

by Duantrang
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Nov 07, 2023 -

Sterling McCall Acura responded

We are thrilled to hear that you had a courteous and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 01, 2023

Friendly staff and prompt service. My advisor was Paul, and he did a great job of communicating what was going on as well as how long it might take. Nice convenient waiting area as we More

by chrisodoc75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cinque
Nov 04, 2023 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that Paul provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 27, 2023

Took the car there to get oil change and aLao got it inspected and washed for no extra charge. Nice service More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
An Asian lady
Nov 01, 2023 -

Sterling McCall Acura responded

It's great to hear that you received an oil change, inspection, and a complimentary car wash during your visit, all without extra charge. Comprehensive service like this is a great way to enhance your experience and ensure your vehicle is in good condition. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 26, 2023

The advisor was very friendly, professionally and very helpful. The service was very quick too. More

by Leehowang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson
Oct 31, 2023 -

Sterling McCall Acura responded

It's wonderful to hear that your advisor was very friendly, professional, and helpful and that the service was completed quickly. Friendly and efficient service can greatly enhance the overall experience. Your feedback is valued!

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