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Sterling McCall Acura

Houston, TX

4.8
754 Reviews

10455 Southwest Freeway

Houston, TX

77074

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Showing 754 reviews

December 16, 2023

Been coming for 14 years. Quick service, easy to make appt. Friendly staffs. Reasonable price More

by Casstheclaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Dec 19, 2023 -

Sterling McCall Acura responded

We are thrilled to hear that you had a quick and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 15, 2023

David Gilbert is the best advisor there. He made sure my car was 100% perfect before I left the dealership. I will always go to him for all my services. More

by Saqibhkhan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Dec 19, 2023 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that David provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 11, 2023

Service advisor Brandy was amazing today Dec11 resolving all of my RDX issues efficiently- Brandy is one of the best advisors I ever worked with. More

by Crazydrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez, Grecia Vega
Dec 13, 2023 -

Sterling McCall Acura responded

That's wonderful to hear about your positive experience with Brandy at the service center! Efficiently resolving issues and providing exceptional service can make a difference. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 11, 2023

Randi took great care of me. She arranged for me to have a ride to and from my office while my car was worked on. Advise me what was going on and got the car out properly. More

by Dbm62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
Dec 12, 2023 -

Sterling McCall Acura responded

We are very pleased to hear we could provide you with an exceptional service experience! It is also great to hear that Randi went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future.

December 10, 2023

Excellent service and Brandy is awesome, and makes sure to explain all vehicle issues and recommendations More

by hareesh.thota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
Dec 12, 2023 -

Sterling McCall Acura responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

Paul, Service Advisor, was very professional, which resulted in excellent customer service. I'll definitely be back More

by mej170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul - Service Advisor
Dec 12, 2023 -

Sterling McCall Acura responded

It's fantastic to hear that you had an excellent experience and that Paul provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

Paul , our advisor is very good. Give us options and work out with discounts on hand. He is very attentive with customer . The waiting area is pleasant but can be improved. Overall , More

by rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cinque
Dec 13, 2023 -

Sterling McCall Acura responded

Paul is doing an excellent job by offering options, working out discounts, and providing attentive customer service. It's great to hear that you're happy with the service and discounts provided. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

Work was completed as agreed. The wait time reasonable for the amount of service delivered. More

by Teaspoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cinque
Dec 06, 2023 -

Sterling McCall Acura responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 04, 2023

When I need service on my Acura RDX, I take it to Sterling McCall Acura. Great service as usual from Service Advisor Brandy Ramirez. She is the best! More

by APL
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
Dec 05, 2023 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that Brandy provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

Antonio Mora is great. Great auto service guy. Knows his stuff and a nice guy. He also went the extra mile ti fix the coffee machine! More

by Apd7575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Dec 05, 2023 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that Antonio went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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