Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Sterling Heights Dodge Chrysler Jeep Ram - Service Center

Sterling Heights, MI

4.1
418 Reviews
Call Service Center (586) 939-3900

418 Reviews of Sterling Heights Dodge Chrysler Jeep Ram - Service Center

Sort by
March 12, 2024

Quick turn around time, super friendly staff, and professional environment. The easiest experience at any dealership in town More

by cskeltis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS DEMARTINO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 07, 2024

Lionel did a great job! First time at your dealership and was very pleased. Thank you! More

by mlpawlik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel
Report | Print
Mar 11, 2024 -

Sterling Heights Dodge Chrysler Jeep Ram responded

Thank you for selecting Sterling Heights Dodge as your preferred dealership. We truly appreciate your support and patronage.

March 06, 2024

Dropped in unannounced with multiple service requests. They took me in and got me done completely, quickly and at a reasonable cost. Lionel is the man in the service department!!! More

by etsprock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel
Report | Print
Mar 06, 2024 -

Sterling Heights Dodge Chrysler Jeep Ram responded

We are happy to hear you had a great experience. Moreover, it is important to us that we prioritize the needs of our customers. rest assured we are here at your convenience. Lionel loves the positive feedback.

February 27, 2024

Brought my van in for service. Which was taken care of quickly. And I waited in the waiting room for a reasonable amount of time. The room was comfortable and clean. More

by polishbabies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lionel the service advisor, did a great job. He informed me of everything.
Report | Print
February 23, 2024

Everyone was so nice helpful Great service clean and prompt fixed all my problems with my 2017 Wrangler More

by Jme7557jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2024 -

Sterling Heights Dodge Chrysler Jeep Ram responded

We greatly appreciate your generous 5-star rating. Our top priority is always our valued customers, and your positive feedback serves as a powerful motivation for us to continuously strive for improvement.

February 22, 2024

Real nice people. Super helpful and fast place is really clean and comfortable Great work First class !!!! More

by Carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony V
Report | Print
Feb 22, 2024 -

Sterling Heights Dodge Chrysler Jeep Ram responded

Thank you Carrie! We are pleased to inform you that numerous enhancements have been implemented in the recent months, greatly enhancing the overall experience at our facility. We extend our gratitude to you for selecting Sterling Heights Dodge as your preferred choice. Your patronage is highly valued and deeply appreciated.

February 20, 2024

Service was fast but didn’t wash my truck , not a big deal but I was disappointed More

by randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby peace
Report | Print
Feb 21, 2024 -

Sterling Heights Dodge Chrysler Jeep Ram responded

Hello Randy, we apologize for the unwashed truck. In the future, when you visit us for any service, we kindly ask you to approach Jason Mansour (Customer Relations). He will personally ensure that this matter is promptly addressed. Thank you for you feedback.

February 09, 2024

Service Advisor, Kevin was excellent, truthful, informative and professional. He made my service experience worthwhile and I will return because of him. More

by jmarcozzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in service.
Report | Print
Feb 12, 2024 -

Sterling Heights Dodge Chrysler Jeep Ram responded

Thank you for taking the time to provide a review! We greatly appreciate your feedback. Kevin is one of our highly knowledgeable advisors, and we are delighted to hear that you had a wonderful experience with him.

February 06, 2024

Lionel and Kevin, in your service department were wonderful. They took time to explain what needed to be done to my Chrysler 200 car to correct the problem. I talked to a friend of mine who is unhapp More

by bjwing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel and Kevin
Report | Print
Feb 07, 2024 -

Sterling Heights Dodge Chrysler Jeep Ram responded

That is truly remarkable to receive such wonderful news! Lionel and Kevin demonstrate exceptional collaboration skills! Here at our company, we take immense pride in fostering a strong sense of teamwork. Our primary objective is to ensure that every customer is well-informed about the entire process and understands the necessary steps required to ensure their safe return to the road with complete peace of mind.

January 31, 2024

Could not be happier with my experience. Kevin and Jason were most helpful keeping me informed of progress of the repair process. More

by lzuk3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Michel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
1
2
3
4
...
42