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Sterling Heights Dodge Chrysler Jeep Ram - Service Center

Sterling Heights, MI

4.2
416 Reviews

416 Reviews of Sterling Heights Dodge Chrysler Jeep Ram - Service Center

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April 17, 2024

Lionel ‘s service was good. But When we call service department go to check google reviews More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Sterling Heights Dodge Chrysler Jeep Ram responded

We deeply regret the inadequate communication. We are currently facing a shortage of personnel, but we are actively working on resolving this issue by recruiting additional assistance. We want to emphasize that this situation is in no way your fault, and we would like to extend our sincere apologies once again for any inconvenience caused.

April 11, 2024

Lionel was very nice and professional to work with. The service was fast along with a very friendly atmosphere. I think for the first time oil change experience was a positive event. I look forward t More

by marselp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel from service department
March 30, 2024

Shelby Peace is 100% excellent in service and professionalism . She goes above and beyond her job to explain and make sure the customer is satisfied and understands and most of all is happy . More

by walygatr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen turcha
March 29, 2024

Lionel was very nice and professional to work with. He was efficient and had me shuttled back to my job within minutes of dropping off my vehicle. I look forward to working with him again. More

by Lisajakuszanek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel
March 22, 2024

Service advisor, Shelby Kaczor, was friendly, attentive, and efficient. Shelby kept me informed on the progress of the repairs. More

by bhurchalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Kaczor
March 22, 2024

Shelby Kaczor and Dave the Technician were terrific and speedy on the details and the problem with my jeep compass. More

by jsphmcqn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby K and Dave the technician
March 13, 2024

Sterling Heights Dodge is one of the best dealerships I have been to and the service people are the best More

by andrew salter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

Everyone was so friendly at the dealership. Nice and comfy waiting area with snacks & water. More

by Tenae919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

Quick turn around time, super friendly staff, and professional environment. The easiest experience at any dealership in town More

by cskeltis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS DEMARTINO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Lionel did a great job! First time at your dealership and was very pleased. Thank you! More

by mlpawlik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel
Mar 11, 2024 -

Sterling Heights Dodge Chrysler Jeep Ram responded

Thank you for selecting Sterling Heights Dodge as your preferred dealership. We truly appreciate your support and patronage.

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