Stephen Wade Nissan - Service Center

Took car in for normal check oil change etc. Got oil leak. Drain plug was finger tightened. Could have blown and engine seize at any time. They won't call me back and don't seem to care about ramificat leak. Drain plug was finger tightened. Could have blown and engine seize at any time. They won't call me back and don't seem to care about ramifications! More

Ben in Service Dept cared about my concerns! I have always been treated very well with all the service team and found that they care about my maintenance on my car! Very pleased! I have always been treated very well with all the service team and found that they care about my maintenance on my car! Very pleased! More

Great service Got same day service, great service personnel -- oil and filter change. Price was close to independent shops. Excellent waiting area and coffee. My Got same day service, great service personnel -- oil and filter change. Price was close to independent shops. Excellent waiting area and coffee. My experience was not like some of the other recent reviews. I purchased my truck used from them a few months ago and had mufflers replaced and a rear view camera installed -- those prices were higher than independent shops, but the work was well done. My only negative problem with these dealerships (and others in the past as well, not counting the "game" of "I need to run this by my manager..."), and which also recently happened at SW-Mazda, was after I'd agreed on a price with the sales person, the finance officer in both cases (different individuals) added back some changes I thought we'd agreed to omit (security etchings, and trade in valuation), and blew off my objection. I have in past walked out when this happened, but these times I didn't (had problems with other St. George auto sales peoples' lack of knowledge of the vehicle and/or honesty which I personally didn't see at either Stephen Wade dealership). In the past, prior to these recent experiences, I got so tired by my local experiences in St. George, I purchased a car in Kanab -- but then a warranty issue was honored by SW Mazda, which caused me to change to start using SW service for most of my current service requirements, over independents. More

Lied about repairs needed!!! I spent 90% of my time on the road and drive a Nissan Rouge with a CVT. I understand how a CVT works and know when it needs the oil changed out. I was I spent 90% of my time on the road and drive a Nissan Rouge with a CVT. I understand how a CVT works and know when it needs the oil changed out. I was on a business trip to St. George, UT and it was time to get the CVT oil changed so I took it to Stephen Wade Nissan. The service manager was very nice and was able to work me right in. When the oil change was done the Tech took the service manager out to my Rouge and then the manager came in and talked to me. I am pretty mechanically inclined and the Tech tried to tell me that my Rouge needed a 400.00 dollar repair now because the oil cooler was leaking. I asked him to show me where it was leaking and I could not see any oil drips on the engine. I had not every seen any oil drips on the cement where I park my Rouge at home either. I asked him where the oil was and he told me he had wiped it off but it was running down the passenger side of the engine and would only be getting worse and it could leave me stranded. Since I am on the road a lot in remote areas this concerned me. I declined the immediate repair as I knew I could do it my self. Well sure enough when I got home my Rouge had developed a leak and was dripping right where the Tech said it would. I ordered a new oil cooler and when I went to put it in found that the oil cooler was on the opposite side of the engine as the Tech told me it was and it was not leaking. I traced the leak back from the bottom of the engine to the top and found the problem. Someone had taken the gasket/O ring off of my oil filler cap and oil was blowing out from around the cap and running down the engine right where the Tech said it was going to. I replaced the oil cap and no more leaks! Kind of funny how it was not leaking until the Tech told me it was going to. They were kind of pushy trying to get me to replace the oil cooler right then for 400.00. More

GREAT EXPERIENCE!!!! I arrived without an appointment and was greeted promptly. The oil change was done in the timeline I was told and I was on my way in an hr. Scott was I arrived without an appointment and was greeted promptly. The oil change was done in the timeline I was told and I was on my way in an hr. Scott was polite, knowledgable and helpful. I would recommend this dealership to family/friends. If you book your appointment, book with Scott. This was a 10+ in my book. I shall return. THANK YOU FOR CARING!! More

Service Department Courteous, friendly, knowledgeable, and very professional! Always a pleasure coming here. Especially enjoyed my visit with Richard today. He kept m Courteous, friendly, knowledgeable, and very professional! Always a pleasure coming here. Especially enjoyed my visit with Richard today. He kept me informed about what was happening with my vehicle, and got everything done in record time. Thanks!! More

Great people to work with!! Beautiful dealership, and wonderful people to work with! Very upfront, honest on what repairs really needed to be done with my vehicle. Thank you S Beautiful dealership, and wonderful people to work with! Very upfront, honest on what repairs really needed to be done with my vehicle. Thank you Stephen Wade Nissan ! More

Service on car traveling thru Stopped to have oil changed. Staff was courteous and efficient. Did a great job cleaning 3000 miles of bugs off the car. Would recommend them to ot Stopped to have oil changed. Staff was courteous and efficient. Did a great job cleaning 3000 miles of bugs off the car. Would recommend them to other travelers. More

Great Customer Service Ive had my 2011 Nissan Sentra serviced here since ive owned it and only good vibes here. They take care of my car and dont try to sell me on how bad m Ive had my 2011 Nissan Sentra serviced here since ive owned it and only good vibes here. They take care of my car and dont try to sell me on how bad my car is like every other dealership. Come service your car here no matter what car you drive! More