Stephen Wade Auto Center

I guess the nickname Thievin' Wade is appropriate. After already spending $3,600 for fixing an engine leak, they were going to fix another oil issue for $770. I wanted a second opinion and I found an After already spending $3,600 for fixing an engine leak, they were going to fix another oil issue for $770. I wanted a second opinion and I found an independent, certified technician who did a great job for less than $300. Honesty and fairness pays in the long run. With price discrepancies like that you start wondering about the honesty of the company, as well as the economic system itself. I'm never going back to Stephen Wade. Monopolies are anti-competitive and work against what we like to call a "free-market" system. By this token, Stephen Wade is a monopolist and doesn't consider his customers' preference for fair market prices or the value of competition. Shame! More

They Lied and cheated me on the Subaru Outback they sold me 2 weeks ago. The inside rear tires were worn almost bald and when I took the car back to ask why they sold the car to me with bad tires they said me 2 weeks ago. The inside rear tires were worn almost bald and when I took the car back to ask why they sold the car to me with bad tires they said it passed inspection. That was an outright lie. There is no way the tires would have worn bald to the metal in just two weeks with normal driving if the car was inspected properly. When I asked them to rectify the situation they said all they could do is sell me new tires at their cost. That was $175 per tire. I had to go purchase new tires elseware and they were only $145 per tire at full retail. I will never buy another car from this Dealership. The customer service sucks. They should save replaced the tires and appologised for their mistake. More

Friendly staff. Excellent customer service. Clean, comfortable waiting room lounge. Complementary water, coffee and tea. Nice atmosphere. Excellent customer service. Clean, comfortable waiting room lounge. Complementary water, coffee and tea. Nice atmosphere. More

Their service department at the Dodge / Jeep is the WORST I have every had the unpleasant experience to do business with. Had my truck for 6 days to fix 2 minor warranty issues. Keep getting excuses as to wh I have every had the unpleasant experience to do business with. Had my truck for 6 days to fix 2 minor warranty issues. Keep getting excuses as to why parts were late arriving from California……apparently parts come in daily via truck from California. REALLY!!!!! And apparently Chrysler will only ship 1 part at a time and if that part doesn’t fit the problem they have to order another part and then wait for delivery from California. Then they didn’t work on it for a full day on Saturday because the service writer and the tech were off, did anyone let me know on Friday that no work would be done, NOPE and I spoke with the service writer on Friday late in the day……… Find someplace else to do the auto repair these guys, this dealership doesn’t care. More

This dealership is marking up many of its vehicles with "market adjustments" they are selling some used 4runners for $12,000 over new MSRP. Buy out of state and save your money. "market adjustments" they are selling some used 4runners for $12,000 over new MSRP. Buy out of state and save your money. More

Went to have our truck serviced and we were told it would be at least a 4 hour wait before even getting in the bay. Then we were told it would be a good idea to find somewhere else to have the service done. be at least a 4 hour wait before even getting in the bay. Then we were told it would be a good idea to find somewhere else to have the service done. Really? Not impressed. More

Great place. Mark was a wonderful salesmen. They got me into a 2014 nissan pathfinder with 0 credit. Explained everything in detail. Amazing place! Nikki into a 2014 nissan pathfinder with 0 credit. Explained everything in detail. Amazing place! Nikki More

I purchased a used 2016 Ford F-150. The Stephen Wade window sticker indicated it was a 3.5L Ecoboost engine. When I got home, I found the original Ford window sticker noting it having a different, less window sticker indicated it was a 3.5L Ecoboost engine. When I got home, I found the original Ford window sticker noting it having a different, less powerful, less towing capacity engine. I immediately brought it to the dealers attention. They claimed it's my fault for not doing enough due diligence and they're not responsible for what's on the window sticker. I asked to exchange my trade-off for this vehicle and they wanted to charge me $520 to do the exchange. I've filed complaints with BBB, Utah MVED and Toyota Customer Care. More

Didn't receive a title temporary plates expired.so I typed a letter of where they could send the tow truck so they could pick up their vehicle and made them sign it. Under Utah law if they don't complet typed a letter of where they could send the tow truck so they could pick up their vehicle and made them sign it. Under Utah law if they don't complete the paperwork in a timely manner I could rescind the deal so I did found a better deal in vegas! Would never do business with a Stephen wade dealer again buyer beware these dealers are sketchy. More

Great p lace! I have had nothing but great experiences with this dealership. I'm always taken care of and everything explained perfectly! I've been here for new purchases as well as service visits and alw with this dealership. I'm always taken care of and everything explained perfectly! I've been here for new purchases as well as service visits and always am taken care of!! Keep up the good work! Chevy/Cadillac Honda/Nissan Toyota-been to all and rate them highly! More