Stephen AutoMall Centre

Great experience with Jason Rivera & Stephen Toyota We worked with Jason from start to finish at Stephen's Auto Mall (Toyota), of Bristol. Jason was friendly, but not pushy, knew the vehicle we were int We worked with Jason from start to finish at Stephen's Auto Mall (Toyota), of Bristol. Jason was friendly, but not pushy, knew the vehicle we were interested in, as well as his competitor's. After shopping around other dealerships for price and other vehicles, we came back to Stephen's to make the purchase. The whole process was much easier than we had experienced with other dealerships. The vehicle was ready and Jason spent a great deal of time going through every detail of the vehicle and synced up my phone to it as well. Highly recommend both the dealer and Jason Rivera! More

Great to work with I dealt with Saied when looking for my sienna. He was very direct and honest with me throughout the whole process, enough so that I drove an hour to I dealt with Saied when looking for my sienna. He was very direct and honest with me throughout the whole process, enough so that I drove an hour to make a deal with him. More

My experience with Stephen's My husband and I have purchasing pre- owned for ten years from Stephen's and have always had great purchases. Both my daughters bought from Stephen My husband and I have purchasing pre- owned for ten years from Stephen's and have always had great purchases. Both my daughters bought from Stephen's also, one pre-owned and one brand new and both of them are very satisfied. The sales people are very friendly as are the techs who service our vehicles. I highly recommend Stephen's to purchase new and used vehicles. We never feel pressured to buy and feel very at ease. More

Jason was a joy to work with Jason was very professional. He took the time to listen to my needs. I have bought many cars but never did I enjoy the process as much as working with Jason was very professional. He took the time to listen to my needs. I have bought many cars but never did I enjoy the process as much as working with this dealership. I would be sure to recommend them More

Awesome customer service My lease was running out in September so while I was getting the car serviced I decided to pop upstairs to look at some cars to get an idea of what my My lease was running out in September so while I was getting the car serviced I decided to pop upstairs to look at some cars to get an idea of what my options were, for when the time came to return my car. This was on a Friday. Jose, the associate sales manager approached me and we talked about my current car and what my options could be. He spent about 40 minutes answering all my questions even though I didn’t have an appointment. He even looked at my car to see the condition it was in. I left that day feeling really confident in what I would do at trade in time. My husband and I returned the next day so we could both look at the car I was thinking about. I honestly did not think we would be leaving with a new car that day, especially because I didn’t make an appointment. Well, Jason, whom I’d met the day before was there to help us out, and next thing I know I’m trading in my 2015 RAV4 for a 2018 Highlander! The process was smooth, everyone was super helpful, and I couldn’t be happier with the service. I highly recommend going to Stephen Toyota. The sales staff are super friendly, there is no pressure from them to buy, they are extremely knowledgeable about their product, they have a great sense of humor, and make the process as smooth as possible. More

Great experience! Michal was really nice to work with. He was quick to respond to my inquiries via e-mail. We bought a 2015 GMC Acadia and so far so good. Michal had th Michal was really nice to work with. He was quick to respond to my inquiries via e-mail. We bought a 2015 GMC Acadia and so far so good. Michal had the car ready for a test drive as soon as we arrived for our appointment. The entire purchasing process was completed within a couple of hours. We had a really nice experience. More

Quality service and value Today i purchased a 2015 Toyota rav4.. the sale professional jason Rivera was phenomenal , he made the process very easy and stress free ..he explain Today i purchased a 2015 Toyota rav4.. the sale professional jason Rivera was phenomenal , he made the process very easy and stress free ..he explains everything from A-Z, and showed me options base on my financial limits..He promptly return my call and addresses all my concerns .. thank you jason your service was greatly appreciated.. if anyone need a Toyota .. Stephen Toyota in Bristol is the place to go..everyone there is very friendly , JASON RIVERA Your professionalism was outstanding Thanks More

Fantastic Experience!! Michals knowledge on various vehicles is very Impressive. Best experience I have ever had with sales. A true professional and gentleman. I will be bac Michals knowledge on various vehicles is very Impressive. Best experience I have ever had with sales. A true professional and gentleman. I will be back! More

Excellent new lease experience Saeid Heydari took excellent care of a new lease. My current PA dealer would not give me a fair deal on new lease. Visiting my son in Connecticut st Saeid Heydari took excellent care of a new lease. My current PA dealer would not give me a fair deal on new lease. Visiting my son in Connecticut stopped at his Toyota and Saeid worked with me to ensure I had the vehicle I wanted at the lease rate I could afford. Fair and honest from Andy the sales manager to the finance team. I would highly recommend this dealership. No pressure and fair sales. More

Finally I’ve been looking for a vehicle for so long that I began looking for dealerships instead. If you search long enough you will always find the model you I’ve been looking for a vehicle for so long that I began looking for dealerships instead. If you search long enough you will always find the model you like, but quality customer service is never guaranteed. I chose Stephen Auto Mall because they sell reliable vehicles at fair prices. The customer service is everything you’re looking for. I conveniently scheduled an appointment via email and never had to wait long for a response. We were greeted as soon as we walked in (perhaps by too many people), but overall the experience was stress free and informative. If you’re interested in a vehicle here speak with Jason Rivera. I had the pleasure of buying my first car with him. He helped me the entire time by taking me on test drives, not pushing me too hard to buy on the spot, and responding to all my follow up questions/concerns via email in a timely matter. Are you calling yet? More