Step One Kia Fort Walton Beach

Worst car buying experience ever. Lots of Bullsh*t, very little follow through. Did nothing promised and difficult to get ahold of after the sale. Misrepresented maintenance plan and Lots of Bullsh*t, very little follow through. Did nothing promised and difficult to get ahold of after the sale. Misrepresented maintenance plan and paint protection. Chris, the salesman out right lied then apologized profusely like he didn’t mean to. So far the car has been good. Too bad the employees are so slimy. More

I bought a car there yesterday. Collin was the guy who helped me and he was so nice he went above and beyond to help me. He drove me to the airport to drop off my rental car. He als Collin was the guy who helped me and he was so nice he went above and beyond to help me. He drove me to the airport to drop off my rental car. He also helped me get insurance. I’ve never had an experience like it in buying a car. He was not pushy. Rather he was VERY kind and helpful. More

You suck. Maintenance crew is horrible. They don't come out, you have to go in. Guy behind desk seems to hate his job. Arrived early for a scheduled appointment and was 30 minutes late even getting me in.. out, you have to go in. Guy behind desk seems to hate his job. Arrived early for a scheduled appointment and was 30 minutes late even getting me in...I'll be late for another appointment. Service tech standing outside next to my vehicle with driver's window rolled down...and it's raining. Nice work folks. Never coming back to this dealership. They make me EXTREMELY sorry that I ever bought a KIA. More

My experience at this facility was absolutely amazing! I was greeted right of the bat by Xavier Tyler & he went above & beyond to help me get Into what I wanted! Definitely recommend this dealership! was greeted right of the bat by Xavier Tyler & he went above & beyond to help me get Into what I wanted! Definitely recommend this dealership! More

Good clean dealership. Explain what you need and they will work with you to make what you want happen. will work with you to make what you want happen. More

Bobby added service warranties against my explicit instructions. I was not disclosed the sale price of the car until the creditor called to verify it. Very deceptive sales practices. Please be careful instructions. I was not disclosed the sale price of the car until the creditor called to verify it. Very deceptive sales practices. Please be careful here More

My wife and I just got our second vehicle with KIA of FWB. Our salesman is Ed Gilchrist , he was phenomenal and very willing to listen and work with us on what we were looking for. Asked a lot of great q FWB. Our salesman is Ed Gilchrist , he was phenomenal and very willing to listen and work with us on what we were looking for. Asked a lot of great questions and got us to where we wanted to be. Second great experience in a row here and will be coming back again in the future! Go see Ed! More

The salesman Austin and the whole team was amazing! Very professional and not pushy! Was a great experience and I will continue purchasing my vehicles there! professional and not pushy! Was a great experience and I will continue purchasing my vehicles there! More

Very unorganized and pushy, definitely sales driven. Scheduled a test drive and arrived to be switched between 3 of the 20 salesmen in the clustered facility until I was told no car was available to tes Scheduled a test drive and arrived to be switched between 3 of the 20 salesmen in the clustered facility until I was told no car was available to test or even sit in. Despite not being able to actually view the car the salesman had already checked my credit and an offer for my vehicle. More

My salesman Austin really took care of me and I would recommend him highly. He wasn't pushy, just helpful and knew the vehicle he sold me. recommend him highly. He wasn't pushy, just helpful and knew the vehicle he sold me. More