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Step One GMC Cadillac Fort Walton Beach
Fort Walton Beach, FL
113 Reviews
Thank you for visiting us at Step One GMC Cadillac Fort Walton Beach, your certified GMC and Cadillac dealer serving drivers throughout Ft. Walton, Pensacola, Destin and the surrounding areas. At our dealership, you'll find an extensive selection of GMC and Cadillac vehicles for sale at the best prices anywhere in the Ft. Walton area, we guarantee it! How can we be so sure? Because we use cutting edge technology to price our cars based on factors like market supply, aging and consumer buying patterns. That gives us an advantage over our competition and gives you the best prices on the new vehicles you want. Compare our prices to the competition and see for yourself. We call it our Dare to Compare pledge. And it is something we offer at every Step One Automotive Group location.
We also offer a great selection of pre-owned vehicles in every price range from pre-auction specials, to luxury pre-owned and certified. Every vehicle goes through our rigorous 120 point inspection - and only then can qualify as Step One Certified - so you can drive off the lot with confidence.
We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. With access to dozens of lenders who deal with all type of credit, the professional finance team at Step One Automotive Group can sometimes secure you a better rate than you can get from your credit union or bank.
We offer special programs for college graduates, military and first responders and APR and lease programs that will save you thousands of dollars on your purchase. Ask your Certified sales consultant for information on these programs and our weekly specials and discounts.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Step One GMC Cadillac Fort Walton Beach today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (850) 659-6876.
Ask about our Military and First Responder Rewards Program:
- Double the military rebate - to $1000
- Next day service for all military and first responders
- 10% discount on all service and parts
- Pick up and delivery to the local bases as needed
- 2 years free maintenance with every vehicle purchase
- Get $100 when you refer a friend or neighbor and they purchase a vehicle
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 113 reviews
April 22, 2020
Buick GMC Cadillac Fort Walton Beach was AMAZING! Car buying can be pretty stressful, but BGC of Fort Walton Beach displayed excellent customer service throughout the entire process and a particular deal buying can be pretty stressful, but BGC of Fort Walton Beach displayed excellent customer service throughout the entire process and a particular dealer named Jason Burnett showed impeccable pride in getting us into our vehicle at the closest possible price to our offer. For two weeks straight he never gave up, constantly giving updates, answering tons of questions I had without any aggravation, and offering to help with anything else we may had needed. He is truly a dealer who cares more about the customer and it shows! So HUGE thank you to Jason Burnett, his sales team, and his sales managers for making this purchase happen! With a 5 out of 5 star rating from us, if you are looking to purchase a vehicle this is the place to check out, with all of there cars having to pass their 172 point inspection. I came from Mobile, if you have a particular vehicle you are wanting to check out it is well worth the drive. The whole atmosphere was great and they got our car all detailed during the buying process. They will definitely win our business in the future. Once again ask for Jason Burnett!! More
by Brianna Jones
Employees Worked With
Jason Burnett
May 04, 2019
Known Issues prior to sale I purchased a 2016 GMC Canyon (the most expensive vehicle I have ever purchased) only to learn shortly afterwards there were transmission issues. The I purchased a 2016 GMC Canyon (the most expensive vehicle I have ever purchased) only to learn shortly afterwards there were transmission issues. These issues had been documented with GMC by many others and the dealer knew about these complaints but did not divulged that to me prior to sale. I took the truck in three times to get the transmission problems corrected but they were unable. Fort Walton Beach GMC stated that GMC did not have a fix but was working on it. I contacted GMC but they refused to do anything as Fort Walton Beach GMC did not report any issues with my transmission. (Carcomplaint.com shows many complaints). So, now I'm stuck with an expensive defective truck. Sadly, I won't buy another GMC nor will I ever do business with Fort Walton Beach GMC. More
by DanT
Employees Worked With
service department
December 02, 2016
Very Helpful and Timely repairs I took my vehicle here for an inspection. The service center staff was very helpful and my service was accomplished in a timely manner. I even had an I took my vehicle here for an inspection. The service center staff was very helpful and my service was accomplished in a timely manner. I even had an opportunity to speak with sales staff who also were very helpful! Overall a very pleasant and trustworthy place. More
by MissMegan
Employees Worked With
Mickey, Brett, John
