Step One Ford Crestview
Crestview, FL
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So happy I found Erika and Ford Crestview! She accommodated my busy weekend mom schedule to get in on Saturday for a test drive. Came in on Monday to finalize papers and getting ready to leave wit accommodated my busy weekend mom schedule to get in on Saturday for a test drive. Came in on Monday to finalize papers and getting ready to leave with my car! Highly recommend. More
Took way too long to make an Appt over the phone initially. Was told over the phone the the works was a certain price after the tech looked up my truck, then given a different price upon completion initially. Was told over the phone the the works was a certain price after the tech looked up my truck, then given a different price upon completion of oil change and tire rotation due to the extra quarts of oil used. Was not told this by the tech. If that is the case, you are not being honest up front. Bad form!!!! More
Extremely pleased with oil change, tire rotation and balance! Justin Gardner was very polite and helpful. I hope he's there to help me next time! Definitely will come back. Masks were worn. balance! Justin Gardner was very polite and helpful. I hope he's there to help me next time! Definitely will come back. Masks were worn. More
Jacob is professional and really customer oriented! I’ve dealt with him on 3 occasions and seen him deal with others. If I had my own business I’d make sure he worked for me! He’s ready to be promoted to dealt with him on 3 occasions and seen him deal with others. If I had my own business I’d make sure he worked for me! He’s ready to be promoted to next position! He works in Service Dept at Crestview Ford! More
Courteous, efficient and well organized. On time , low wait time. Professional establishment. Price low comparable to other dealers or free standing tire service centers. Will definitely use again. wait time. Professional establishment. Price low comparable to other dealers or free standing tire service centers. Will definitely use again. More
Fast service. They did an excellent job. Justin the service rep. was very thorough. Explained what was to be done. Everyone was very friendly and all wore masks. Thank you. service rep. was very thorough. Explained what was to be done. Everyone was very friendly and all wore masks. Thank you. More
Very good experience Mr Skinner was very helpful in getting us the car we wanted for the payment we needed very professional and personable staff getting us the car we wanted for the payment we needed very professional and personable staff More
We worked with Mike (sales) and Gary (F&I) and they were both helpful, personable, respectful. Mike was awesome to work with and Gary was good too. My biggest complaint is that when I was to be added to my both helpful, personable, respectful. Mike was awesome to work with and Gary was good too. My biggest complaint is that when I was to be added to my wife's PAL they did a hard credit pull and they did not need to do that according to our Credit Union. More
Friendly knowledgeable staff very professional. I just went in for oil change and left with oil change, new filter, and new lug nuts. but what can you need if you need them, you need them went in for oil change and left with oil change, new filter, and new lug nuts. but what can you need if you need them, you need them More