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Step One Ford Crestview

Crestview, FL

3.0
387 Reviews

4060 S Ferdon Blvd

Crestview, FL

32536

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Showing 387 reviews

August 20, 2014

Not a happy customer I am very upset at my experience with the service department. I went in a couple weeks ago for an oil change and I also mentioned that my navigation w More

by liz623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darryl
July 21, 2014

Incompetence and unprofessionlism at its finest I recently had the unfortunate pleasure to experience a service fiasco at Hub City Ford. My Diesel Super Duty cooling fan was not locking up, making More

by Sandra.n.Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karen and rude parts guy
June 27, 2014

Worst Service Department Ever I had my 2012 ford fiesta worked on in May for Transmission problems. They reprogramed the computer and told me to drive it for 800 miles. It did not More

by jack1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leon and Mike
December 22, 2012

I bought a new 2012 fusion through overseas military sales and was delivered through this dealer for a $250 fee. Went in on scheduled delivery date and signed paperwork, car was late and they would cal More

by Hadbetter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Multiple
April 18, 2012

The 2008 Ford F-350 has been in the shop more than all my vehicles that I have owned. A total of 26 times and 86 days their more,the truck has been there 33 days at HUB City Ford. And the only thin they done More

by rwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Owner
January 06, 2007

i purchased a 2005 harley edition f-250, a 50,000 dollar vehicle and another new 2006 ford focus, the focus i got from another dealer,they have both been to hubcity for warranty work. after having both of t More

by bikerbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
October 18, 2004

My husband had an alignment job done at this service station. Drove the vehicle cross country and the wheels fell inward. Took it to another service station where they said a part was missing. Called More

by Kah
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jill Lewis
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