Step One Ford Crestview

Easiest experience I've ever had I just moved here March 1st from Illinois. The dealership I had purchased my vehicle from back home was an absolute nightmare. I brought my vehicle up I just moved here March 1st from Illinois. The dealership I had purchased my vehicle from back home was an absolute nightmare. I brought my vehicle up to this dealership trying to get help for a problem my previous location refused to help me with. I had bought the truck (cash, I might add) back in October. The day we drove the truck home, the driver side visor snapped and remained down. Shortly after, the passenger side visor did the same. I had to fight the dealership to get them replaced. In FEBRUARY, I finally received the visors but was told to install them myself. I brought my truck up here to the Crestview location for help. Not only did they install them that same day, but were the most friendly guys I've ever met in an environment that deals with sales. Trey Simmons and Vann Thomas are the reason that I will be doing business here from now on and the reason I will surely recommend this dealership from now on. More

Great service I went in for a oil change it was so different from the last time I took my car in for service. Trey was very friendly and helpful Good job! I went in for a oil change it was so different from the last time I took my car in for service. Trey was very friendly and helpful Good job! More

Extremely Satisfied I only had limited dealings with the service department prior to my new vehicle purchase and am extremely please with this experience. Mark and Sonic I only had limited dealings with the service department prior to my new vehicle purchase and am extremely please with this experience. Mark and Sonic were attentive to my needs and able to work my requirements into the sale. My satisfaction was a priority to them and they have earned my future business. I plan to purchase another new vehicle later this year and Hub City Ford will be my first stop. More

Service Department. The service was excellent just a little lack of comunication between the mechanic and Trey Simmons, but I' m well pleased with the service I had wit The service was excellent just a little lack of comunication between the mechanic and Trey Simmons, but I' m well pleased with the service I had with the service department. More

Great service Lewis and Trey were very helpful and friendly. It as the best experience I have had at Hub City in awhile. Good job gentlemen, keep up the good work. Lewis and Trey were very helpful and friendly. It as the best experience I have had at Hub City in awhile. Good job gentlemen, keep up the good work. More

Outstanding Parts Department I do my own service work, and I own a varity of Ford vehicles. Over the past several years I have relied on the Hub City Ford parts department to cha I do my own service work, and I own a varity of Ford vehicles. Over the past several years I have relied on the Hub City Ford parts department to chase down some not-so-common parts, and they have always come through for me. Their prices are very competive considering the high quality. The guys behind the counter are very patient, knowledgeable, courteous, and helpful in finding exactly what I need. More

VERY PLEASED!!!!! Very pleased with the service department. They explained everything that needed to be done and if it didn't need fixed they didn't try to sell me on i Very pleased with the service department. They explained everything that needed to be done and if it didn't need fixed they didn't try to sell me on it. Being a female walking into a service department you tend to feel like an easy target for them to make money. I never felt that way here, it was nice to know they weren't just trying to get my money. Good customer service is hard to find anymore...Thank you More

SUPER SERVICEMEN I could not recommend this dealership's service department any higher. We were on our way from Florida to our home in Pennsylvania when our car start I could not recommend this dealership's service department any higher. We were on our way from Florida to our home in Pennsylvania when our car started acting up. We had the car towed from Florala, Alabama to Crestview, since the mechanic in Florala recommended Hub City. . All the guys in the service department were great. They could not find a problem with the transmission, which is what I suspected. They assured me that the car was mechanically sound. And surprisingly, they did NOT charge a penny for the time they spent trying to find the problem. They even called me en route to check to see if we were still having problems. As it turned out, the problem was related to the cruise control, and once the cruise control was turned off, we made it back to Pennsylvania without a problem. But I assure you that you can trust these guys. They were correct that the car had no mechanical problems, and they were totally honest about not knowing why I had had trouble. Since no one had test driven the car with the cruise on, no one had suspected that that was the problem. I can only say thank you again to the Hub City service department, and recommend that you give them your service work. Dan Banach, Erie, PA More

Hub City Ford Car Buying Experience I can only speak for my experience at Hub City has been great. I have established relationships with the service personnel as well as my salesperson M I can only speak for my experience at Hub City has been great. I have established relationships with the service personnel as well as my salesperson Ms. Tanna Cates. My car buying required some attention because I was specific in finding MY CAR. Hub City didn't have the car I wanted but Tanna diligently searched for weeks until she found the exact make, model, mileage, and year of the vehicle I wanted to purchase. The price was more than fair and competitive in the local market. plus she worked a little harder. She kept me involved and has been instrumental in dealing with her outside vendors to warranty my window tint. Just sharing my experience. More

Great establishment I have always purchased my vehicles at Hub City Ford. I also have them serviced there. The staff is knowledgeable and professional which makes for a I have always purchased my vehicles at Hub City Ford. I also have them serviced there. The staff is knowledgeable and professional which makes for a very pleasant experience. My next vehicle purchase will be at Hub City Ford and I would recommend them to everyone. More