Step One Ford Crestview

Lost customer for LIFE!!!!!!!! Looked on line and saw they had a 2014 GT500 on lot so I called the used car dept. and spoke to Mark Seal. He informed me that it was not on lot yet b Looked on line and saw they had a 2014 GT500 on lot so I called the used car dept. and spoke to Mark Seal. He informed me that it was not on lot yet but would be glad to call when it was. After 5 days I called back and he said still not on lot because the transport truck broke down, so I said just let me know when it gets there well a week later it arrived so I give him a date and time I could be there to see it. Today at 9:00am. I drove up from Navarre with ever intention of buying the car so I had my son take me up to car lot in his older Mazda Speed3. I got out and ask for Mark I told the other salesman I would stay outside and start looking over the car. Well 15 min later Mark came out and opened car but would not let me see keys. He said he would be right back well 25 min later a sales Manager came out and said Mark was busy but here is a carfax and then he left well 25 min later I decided to go find someone to help me. I found Mark. I told him I liked the car and wanted to know price and test drive it. He replied we need to prequalify you before we start on numbers or before you can test drive the car. I said I was not going thru them for financing he said its our policy on a car like this. I replied before I can decide if I really want to buy it I need a price and to test drive. he said not till we prequalify you its our policy. I told him I could see this if I was 18 yrs old but I am not I am retired twice and working on 3rd retirement. I understand it is a very rare and powerful car but I have an older one with same HP already I just wanted a 14 GT500. I believe they saw me get out of sons car and judged the book by the cover and thought I was uncapable of buying the car. after they ran me around another 20 min about why I could not test drive the car another Manager said let him test drive it but you ride with him. I would not have had it any other way but my common sense got the best of me and I just simply told the all Thanks but if it is this hard to look at and test drive the car then It is just not the right car for me. I will take my Cash Money some else and tell all my friends of how I was treated !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Great experience! My hubbie and I were looking for a truck, James at Hubcity was amazing! He took his time showing us our options and made us feel like he'd known us fo My hubbie and I were looking for a truck, James at Hubcity was amazing! He took his time showing us our options and made us feel like he'd known us for ever. We bought a truck from him and couldn't have asked for a better experience! More

Excellent transaction This sale was the way car sales are supposed to be made. There was no back talk or hidden fees and we got the deal done very quickly. This sale was the way car sales are supposed to be made. There was no back talk or hidden fees and we got the deal done very quickly. More

Great buying experience I found the truck I wanted and worked with Mark Seal to make the deal. They weren't able to get quite to the price I wanted but they were close. The I found the truck I wanted and worked with Mark Seal to make the deal. They weren't able to get quite to the price I wanted but they were close. They were able to get me a better interest rate than I got from my bank (where nobody has ever been able to do) which got me right where I wanted to be over the course of the loan. I highly recommend Hub City Ford and specifically Mark Seal. More

Mark Seal was very honest and nice. I had a certain type of vehicle I wanted to buy my wife. We found one on the lot here and it was way over my price range. Marl asked what my payment I had a certain type of vehicle I wanted to buy my wife. We found one on the lot here and it was way over my price range. Marl asked what my payment needed to be and I told him. He was actually able to get me a better intrest rate than my own bank gave me. And he came off the price enough to make it work for my family. More

False Gift Card Scam I got a mailer and it stated that I had won an Ipad Air. Well I guess the ad piece was very loose in its presentation and I was told that my matching I got a mailer and it stated that I had won an Ipad Air. Well I guess the ad piece was very loose in its presentation and I was told that my matching number did not correspond directly to the Ipad but the $300 gift card. I guess the fact that my matching number was directly under the Ipad is just direct and intentional deception in my opinion. But to make matters worse the $300 gift card was about as bogus as you can get. The items are overpriced and why do I have to come out of pocket to use something I "won". I am a die hard Ford fan since I was a kid but rest assured this is the second time I have been scammed by Hub City and the last time I will step foot on their property. The first time involved some shady pricing regarding service to one of my vehicles but since that Service Writer lost their job shortly there after I did not hold that against Hub City...until now. More

Deep Appreciation If your in the market for a mode of transportation, than you need to call Mark Seal. Mark goes way above and beyond for a sales man. Mark works tirel If your in the market for a mode of transportation, than you need to call Mark Seal. Mark goes way above and beyond for a sales man. Mark works tirelessly to help you find what you need. I am truly grateful that for having recently moved to FL, i had the privilege to meet Mark. Thank you for all that you did, Mark. More

Awesome Came in for a brand new 2016 Ford Explorer and got it the same day. They didn't have the exact package that I wanted but they had a better one with a Came in for a brand new 2016 Ford Explorer and got it the same day. They didn't have the exact package that I wanted but they had a better one with a higher price. What they did for me was sell me the one they had for the price that I would of paid for the package that I wanted. The whole process was quick and painless. Good customer service. If you go in, ask for mark. He was very helpful and friendly. More

Timely Repair My truck broke down on the interstate near Hub City Ford, so I had I towed in and that's where I met Trey Simmons. He was very professional and courte My truck broke down on the interstate near Hub City Ford, so I had I towed in and that's where I met Trey Simmons. He was very professional and courteious to the fact that I needed to be back on the road as I was traveling for business. He introduced me to Bruce, the lead desiel mechanic and a very knowledgeable one at that! He knew within seconds what was wrong with my truck and had me back on the road in no time. Thanks again guys!! More

Scammers Don't bother going in for your free liquidation sale prize. They claim your prize number is different from the actual picture. Went in expecting a iPa Don't bother going in for your free liquidation sale prize. They claim your prize number is different from the actual picture. Went in expecting a iPad and left with a $300 shoppingcardstore.com. This website charges you a ridiculous amount in shipping which isn't covered by the "gift" card and all the items on the website are junk. Any car dealer who plays these games aren't worth any business. Save your time for someone who is honest from the beginning. More