Step One Ford Crestview

Left happy no hassle Was a late arrival for a test drive and after being shown almost exactly what I want, I left with something better. JC David listened to what I was l Was a late arrival for a test drive and after being shown almost exactly what I want, I left with something better. JC David listened to what I was looking for and made sure that if it wasn't the exact thing I was looking for, he was going to get close to it with something to make up for the miss. In this case I wanted a blue Mustang GT and instead got a red GT California Special. 10/10 would (and probably will) buy from them again More

Superior Customer Service! Nothing compares to the world class customer service we have received at Hub City Ford in Crestview! JC and Sonic are wonderful. We absolutely recomme Nothing compares to the world class customer service we have received at Hub City Ford in Crestview! JC and Sonic are wonderful. We absolutely recommend shopping here! First class quality in vehicles, superior quality in customer service! More

Quick and Easy CJ and Jody made the process as smooth as possible. We discussed and setup 99% of the sale before I even visited the dealer. After our arrival we wer CJ and Jody made the process as smooth as possible. We discussed and setup 99% of the sale before I even visited the dealer. After our arrival we were in and out in less than 2 hours. Quickest sale I've ever had in a dealer. More

Reset sync systerm. The sync system on our 2016 F150 was completely dead and we were in route back to Lakeland Fl from Ft. Walton Beach. I coundn't image a 7 hour ride w The sync system on our 2016 F150 was completely dead and we were in route back to Lakeland Fl from Ft. Walton Beach. I coundn't image a 7 hour ride without music so as we spotted Hub ford I pulled in to see if a mechanic could help. Sales man JC Collette met me at the door and said the service department was closed but he would try to help me. He was able to reset the sync system in less than 10 minutes and had us back on the road listening to our favorite music. Thank you JC. More

Great Sales Rep James Collette did a great job. He was very professional, patient and answered all our questions. Definitely an influence in our purchase from the Hub James Collette did a great job. He was very professional, patient and answered all our questions. Definitely an influence in our purchase from the Hub City Dealership. More

'Great service and professionalism.' Everyone was friendly and helpful. Special mention to Jody, JC and Robert. To Jody and Robert, your patience was greatly appreciated. To JC, keep up Everyone was friendly and helpful. Special mention to Jody, JC and Robert. To Jody and Robert, your patience was greatly appreciated. To JC, keep up the good work and the sense of humor. I admire your bravery for riding with 'Mrs. Magoo.' More

The best salesman I have ever had helping me. Jc was an amazing salesman and I could not have ask for a better one. He knew everything about the car and answered every question we had with really Jc was an amazing salesman and I could not have ask for a better one. He knew everything about the car and answered every question we had with really in depth answers. He made the whole experience a joy. If I need another ford I will go to Jc again and only him. More

Great People Amazing people! Amazing service! We dealt with JC and he was the most amazing car salesperson. I highly recommend him. He explains everything in a way Amazing people! Amazing service! We dealt with JC and he was the most amazing car salesperson. I highly recommend him. He explains everything in a way that's understandable to someone who doesn't know very much about cars. It was my mom, sister, grandmother, and I who dealt with him. He didn't patronize us because we were women. He treated us as equals. It was a great experience! And he made it that way! More

Awesome Dealership James Collette was our sales rep and was very knowledgeable about the car we came to buy. We scheduled an appointment so we could test drive the car James Collette was our sales rep and was very knowledgeable about the car we came to buy. We scheduled an appointment so we could test drive the car and have all questions answered. The deal went extremely smooth. James is very straight forward and does not pressure a person into buying a car. He gives honest answers and it was a pleasure buying a car from him. The entire staff is friendly and helpful. This was a great experience. More

BEWARE Dealership did not pay off our existing loan on our trade in. We had the recovery people call and looking for the truck we traded in serveral weeks ag Dealership did not pay off our existing loan on our trade in. We had the recovery people call and looking for the truck we traded in serveral weeks ago. This has been the worst experience ever. Now we will spend the next few months trying to get this mess cleared up on our credit. This will be the last Ford I ever buy and I will never deal with these crooks again. More