Step One Ford Crestview

The service was poor! I was lied to when I bought my vehicle their about what would be covered and fixed. Just had a oil change and service and when I picked my truck up it had a flat tire. I was told b vehicle their about what would be covered and fixed. Just had a oil change and service and when I picked my truck up it had a flat tire. I was told by a service personnel "well not all the techs check the tires". On the paper work I recurved it says they did a multi point inspection and highly sought that is true cause of the flat tire! I More

Found a great used vehicle at my local Ford dealer. These guys have helped me through the whole process. We found it on a sunday and before the end of that evening we had an appointment for the following day guys have helped me through the whole process. We found it on a sunday and before the end of that evening we had an appointment for the following day to view and test drive. They made a deal for me on my chevy trade in and the pricing was incredible for my new truck. They even helped me with the financing and made sure I had the best fit for my budget. They even made setting up my insurance easy and handled sending all the info over for them to make it quick for me. Thank you Ford Crestview! More

My experience at Ford Crestview was wonderful! I worked with Brittanie Hicks in sales and she was sweet, informative, helpful, and a pleasure to work with. The GM and finance department were great to work with Brittanie Hicks in sales and she was sweet, informative, helpful, and a pleasure to work with. The GM and finance department were great to work with as well. I highly recommend Ford Crestview. More

Worst service department I’ve ever experienced. I’ve been in twice for the same issue, charged $340, and the problem has not been fixed. in twice for the same issue, charged $340, and the problem has not been fixed. More

Very pleased with the treatment I receive each and every time I go. Top notch service dept. They always go above and beyond to make their customers happy. time I go. Top notch service dept. They always go above and beyond to make their customers happy. More

Markus went over and above with his customer service, he went to ft walton bch to pick up the car we wanted, he's GREAT!! went to ft walton bch to pick up the car we wanted, he's GREAT!! More

Dealer was good. Service was done on schedule with good communication at a fair price. I will definitely use Crestview Ford again for service and warranty work in the future. communication at a fair price. I will definitely use Crestview Ford again for service and warranty work in the future. More

I brought my Car to have a service done and a Tech Charlie came and spoke to me about an issue I was having and was very concerned and told me if it continued to bring it back and the issue actually Charlie came and spoke to me about an issue I was having and was very concerned and told me if it continued to bring it back and the issue actually was fixed by Charlie and I really appreciate his concern and Rickey a Salesman helped me get my Car set. More

The people that work there are very nice and professional. The service done to my car was very quick. Thank you very much. I appreciate it. professional. The service done to my car was very quick. Thank you very much. I appreciate it. More

Spoke with Justin, a service dude with Crestview Ford (formerly Hub City Ford) for routine maintenance: oil and filter change, rotate tires, and multi point inspection. They perfromed the maintenance a (formerly Hub City Ford) for routine maintenance: oil and filter change, rotate tires, and multi point inspection. They perfromed the maintenance and reset the oil life indicator. More