Step One Ford Crestview

I spoke with several sales and management personnel. They were all knowledgeable and curious. Thank you Rickey for helping me the right car for me. ;0) They were all knowledgeable and curious. Thank you Rickey for helping me the right car for me. ;0) More

Fort Walton Ford is closer to where I live but I take my cars to Creastview Ford due to great customer service we receive each time! Friendly and efficient!!!! cars to Creastview Ford due to great customer service we receive each time! Friendly and efficient!!!! More

It was a very good experience. Marcus Malloy was a great salesman, help you any way possible to look at all different vehicles that might be interested in. I feel the supervisor has worked well with me and salesman, help you any way possible to look at all different vehicles that might be interested in. I feel the supervisor has worked well with me and I got a good deal on my part. More

2019 Explorer sleep mode problem Had car in for same problem at another dealer last month. They couldn’t find problem. Crestview Ford Tech took time to trouble shoot problem and foun Had car in for same problem at another dealer last month. They couldn’t find problem. Crestview Ford Tech took time to trouble shoot problem and found cause of trouble and made appropriate repair. I am extremely please with Crestview Ford,s service and staff. More

Horrible service!!! People need to stay away from the Disappointed with their horrible service!!! I had been a loyal customer since 2014 and bought two Ford cars. It was my #1 place to get my cars done. I Disappointed with their horrible service!!! I had been a loyal customer since 2014 and bought two Ford cars. It was my #1 place to get my cars done. I remembered when service was great prior to 2018 but not now!!! Dishonesty and not keeping their word. Looking elsewhere for my next vehicle. More

We were stranded on a Friday afternoon and the Service Manager,Jennifer, and parts person chased down our part and fixed us up! Even though we are from out of town they treated us like a long time custome Manager,Jennifer, and parts person chased down our part and fixed us up! Even though we are from out of town they treated us like a long time customer. More

Purchased as used 2016 Honda Pilot without any drama. Our salesman, James McConnell was easy to deal with and down to earth. We definitely recommend James and this dealer. salesman, James McConnell was easy to deal with and down to earth. We definitely recommend James and this dealer. More

I will never go here ever again Very poor customer I will never go here ever again Very poor customer service I Took my car in for service To see if they can fix my speaker just one speaker that I will never go here ever again Very poor customer service I Took my car in for service To see if they can fix my speaker just one speaker that all lol lol after picking my car up I noticed that my Front passenger door was not put back together properly A piece of the door was hanging off and that really made me mad since I paid over 24,000 dollar’s for this car 2019 ford also there was grease black grease all over the in side of my over 24,000 dollar car On the inside passenger door and on my passenger seat as soon as I noticed that I brought it to the service departments attention and they acted like they didn’t give a rats xxx about it I explained to the gentleman what I seen when I got in the car and his first response to me was OK and So I had to ask him to fix the problem so after 10 minutes he decided to take it back to the back to have it detailed so after waiting 15 minutes late for another appointment I had with a client of mine they cannot get the grease off my door so I decided to cancel the order for my speaker I will be bringing my car to Gary Smith Ford in Fort Walton Beach where I get much better service Crestview ford sucks really bad and the employees are lazy and rude ever again will I go there And what is really sad is that was my very first time ever going to CRESTVIEW FORD Very very sad More

They did a Great job servicing my Truck. The Diesel Cooling System Tech reviewed the entire process required to perform the major service I requested with me and ensured I completely understood. Their Cooling System Tech reviewed the entire process required to perform the major service I requested with me and ensured I completely understood. Their facility is very clean and maintained. The only issue I encountered is with the traffic when you exit. The highway gets very congested in the late afternoon. More

I’ve been using this dealership for over 25 years (Hun City Ford). Thus far under new ownership the service is still top notch. I hope it remains that way. City Ford). Thus far under new ownership the service is still top notch. I hope it remains that way. More