Step One Ford Crestview

My truck broke down while traveling through the area. I contacted Jennifer at Crestview Ford and she got me in right away. The diagnostics and repairs were performed quickly, professionally, and at a fair contacted Jennifer at Crestview Ford and she got me in right away. The diagnostics and repairs were performed quickly, professionally, and at a fair price. I was very pleased with the service provided. More

Sales person Ricky Whitfield excellent. Very competent young man. I received an excellent deal. All staff very friendly. Worth your time to checkout the dealership if in the market for Ford transportat young man. I received an excellent deal. All staff very friendly. Worth your time to checkout the dealership if in the market for Ford transportation. More

Had a nice experience. Terry Lewis was very helpful and straight forward. The whole process took some time, but we are happy I will recommend straight forward. The whole process took some time, but we are happy I will recommend More

I have been to Ford dealerships all across the USA and the Crestview service department was one of the best I have visited. The only thing that would of made it the best would had been a wash and vacuum, the Crestview service department was one of the best I have visited. The only thing that would of made it the best would had been a wash and vacuum, lol 😂 Austin was amazing with his knowledge of Fords he has great customer service skills. He was straight up and honest with me about the wait time and communicated with me minor issues I could address then or later. As long as I am in crestview I will be bringing my truck to this location. Thank you Austin for being a awesome service advisor!! More

The technician was Outstanding and did great work. He didn’t complete work that wasn’t needed but did fix the issue. Thanks! Will return. didn’t complete work that wasn’t needed but did fix the issue. Thanks! Will return. More

This time the service department employee went over the results of the inspections on my vehicle which I was very satisfied, until I was told my Ford Credit was not accepted at this Ford dealership, what results of the inspections on my vehicle which I was very satisfied, until I was told my Ford Credit was not accepted at this Ford dealership, what is the problem??? More

First time there for service for my new truck. Very easy and enjoyable experience. I’m hope it continues to be this way. nice people in service department. and enjoyable experience. I’m hope it continues to be this way. nice people in service department. More

It is nice to do business with someone who wants to earn the sale instead of expecting your patronage. Sam provides no pressure, informative help with professionalism. the sale instead of expecting your patronage. Sam provides no pressure, informative help with professionalism. More

Jennifer in service was great to work with. Very attentive to our needs. We were traveling and she worked with the technician to get our car done. attentive to our needs. We were traveling and she worked with the technician to get our car done. More

Great service. Honest diesel mechanic. Told me there wasn't a problem with my truck, topped off the radiator fluid, told me what to look for and sent me on my way without charge. Would definitely recom wasn't a problem with my truck, topped off the radiator fluid, told me what to look for and sent me on my way without charge. Would definitely recommend. Bruce is highly experienced diesel engine mechanic. More