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Step One Ford Crestview

Crestview, FL

3.0
387 Reviews

4060 S Ferdon Blvd

Crestview, FL

32536

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Showing 387 reviews

February 07, 2020

My previous dealer vacuumed and washed my vehicle after service. I had to take off and dispose of the plastic seat cover and paper floor mat in order to get in the car. Made me wonder if service was actu More

by Jeffger831
Recommend Dealer
Yes
Employees Worked With
Jessica Geohagan, Danny Donaldson
February 07, 2020

Horrible and felt taken advantage of. Will never buy another ford vehicle again. I brought my 2012 fx150 v6 into the ford crestview and was told first I needed new spark plugs from my ngk spark plugs wh More

by Firev98174
Recommend Dealer
No
Employees Worked With
Justin Gardner-doesn’t know anything about customer service nor assisting customers.
February 06, 2020

Service prompt Bought several vehicles from this dealership and has happy with my selection as always. Made it a point to have my vehicle service there as needed. More

by stylistrosetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dion Stakley, Chris Daggs, Susan Ingleton, Shane Carpenter
February 05, 2020

I would have to say that I am extremely thankful for all of the ones that helped me get a vehicle at this dealership. My Sales Consultant,Mr. James McConnell,did an amazing job and didn't stop fighting to s More

by QuantetriannaFord0922
Recommend Dealer
Yes
Employees Worked With
James McConnell
February 05, 2020

Took my truck in for a scheduled oil change at 10:30a.m. Two guys in the service department and neither one even greeted me. Around 11:00a.m. I received a call that I had a couple recalls that needed to be More

by JH
Recommend Dealer
No
Employees Worked With
No idea
February 02, 2020

Wonderful staff who were willing to help find the right car for me. Furthermore, a great warranty provided, and exceptionally helpful financial team will help you thru any hurdles they can. More

by Awesomeaustin4198
Recommend Dealer
Yes
Employees Worked With
James Mcconnell
February 01, 2020

Dealer Personnel were courteous. They took care of all my problems that I needed taken care of. Dealership with clean and well taken care of. More

by Flspierrat
Recommend Dealer
Yes
Employees Worked With
Bryant
January 31, 2020

Service Department is great Met time frame promissed and were even faster than I was told it would be. I would rather travel here tan go into Pensacola. I will be back... More

by walkerf1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember the service advisor's name.
January 26, 2020

Love having Saturday service hours available, was in and out in 45 minutes. Professional and courteous staff, efficient service technicians. Recommend Crestview Ford to all. More

by Scottbytell
Recommend Dealer
Yes
Employees Worked With
Danny Donaldson
January 25, 2020

Salesman was wonderful and finance team was great. Salesman went out of his way to go to their other sales location to get the vehicle we were wanting to test drive. Made the process so much easier fo More

by Sonia
Recommend Dealer
Yes
Employees Worked With
Ricky Whitfield
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