Step One Ford Crestview

Service Advisor Justin is great! Friendly and fast service. Did exactly what I needed done on my car and delivered sooner than was originally projected. service. Did exactly what I needed done on my car and delivered sooner than was originally projected. More

Great customer service from I believe his name was Greg. Honest and friendly will be back to this service department. Jacob was new and did great work. Honest and friendly will be back to this service department. Jacob was new and did great work. More

I left 4 voicemails asking when car would be done over a I left 4 voicemails asking when car would be done over a 6 day period. With no response. I Finally got a call saying the car was done. Why were none I left 4 voicemails asking when car would be done over a 6 day period. With no response. I Finally got a call saying the car was done. Why were none of my voicemails answered? Last time I was there the customer service was awsome. More

The service department did a good job of scheduling my 90 day appointment & servicing my New 2019 F-150. Have no complaints & will reschedule in 5000 miles. day appointment & servicing my New 2019 F-150. Have no complaints & will reschedule in 5000 miles. More

Best dealership in NW Florida! I will use them again for service. They were thorough in performing three recalls on my new F350 and I am pleased with my service advisor too! service. They were thorough in performing three recalls on my new F350 and I am pleased with my service advisor too! More

Waste of time. They didn't communicate to me that I had used all my service visits under my warranty when they had my car in December to fix the water pump. I scheduled an appointment and called to find o used all my service visits under my warranty when they had my car in December to fix the water pump. I scheduled an appointment and called to find out if I still had visits under my warranty but they told me I would have to talk to my service advisor in person. After taking time off of work to make my appointment, I find it's not covered. What a waste of time all the way around. More

I just purchased a used car from Bre Benzenhafer from Ford Crestview! She’s awesome! They have a great staff and excellent service. Y'all stop buy and get a new ride from Ford Crestview. Ford Crestview! She’s awesome! They have a great staff and excellent service. Y'all stop buy and get a new ride from Ford Crestview. More

Absolutely outstanding service from beginning to finish. My thanks to Dion, Greg (Service), Steve (Parts) and Greg R. (Service Tech). A special thanks to Greg R. for the professional job done on the insta My thanks to Dion, Greg (Service), Steve (Parts) and Greg R. (Service Tech). A special thanks to Greg R. for the professional job done on the install of the trailer brake controller. More

So much for treating out of state customers with Ford Premium Care. Very poor service and a service writer with a smart xxx mouth. Will pass this place in the future and will steer people away. Premium Care. Very poor service and a service writer with a smart xxx mouth. Will pass this place in the future and will steer people away. More

New Work Truck The whole process was quick and extremely smooth. The staff was knowledgeable and very professional. I recommend them to anyone look for a new or us The whole process was quick and extremely smooth. The staff was knowledgeable and very professional. I recommend them to anyone look for a new or used vehicle. More