Step One Ford Crestview

I was welcomed to the service department and treated with courtesy during my visit. The dealership was clean and welcoming! I have always used this dealership for sales or service. courtesy during my visit. The dealership was clean and welcoming! I have always used this dealership for sales or service. More

Good job with a better ending. Went for an oil change , tire rotation, and a possible brake job that I had been told to expect during my last visit about 18 months ago. T he service Went for an oil change , tire rotation, and a possible brake job that I had been told to expect during my last visit about 18 months ago. T he service was done and NO brake job was required. I do like good news. More

I needed tires for my 2012 Mustang & searched all over to find a set. To my amazement my local Ford dealer had a lower price on the brand I wanted. Thanks Crestview Ford! find a set. To my amazement my local Ford dealer had a lower price on the brand I wanted. Thanks Crestview Ford! More

James my salesman was awesome and helped me pick out the truck I wanted without any preasure and the rest of your staff worked to get my payments where I needed them. I was a chevy man and your staff has co truck I wanted without any preasure and the rest of your staff worked to get my payments where I needed them. I was a chevy man and your staff has coverted me to ford . I will be back .. Tanks so much More

Fast professional no hassle service. This survey requiring 25 word minimum is a hassle and is the reason I don’t normally answer surveys. The Ford dealer is great but be advised I will never recomme requiring 25 word minimum is a hassle and is the reason I don’t normally answer surveys. The Ford dealer is great but be advised I will never recommend dealerrater as a survey tool. More

First time I got to talk with the tech working on the car and shoot the xxxx. Gave me a sense of ownership on thier part, for the job they did. and shoot the xxxx. Gave me a sense of ownership on thier part, for the job they did. More

My experience at the dealership was going pretty well until it came to the paperwork. It was then it fell apart. The Truck I bought listed for 25 grand, and my trade in total after my money came to 14 gr until it came to the paperwork. It was then it fell apart. The Truck I bought listed for 25 grand, and my trade in total after my money came to 14 grand. Well the truck totaled out at about 28 grand. Well you take 28 minus 14, equals 14 rite, well not by their math, it equals 18. Well I have talked to these people a couple times to no effect. I guess it's time to talk to a lawer. More

2019 Ford F150 Water Intrusion My Ford F150 had the right passenger door seal replaced due to a leak.This was during the current COVID-19 pandemic period. They had safety measures i My Ford F150 had the right passenger door seal replaced due to a leak.This was during the current COVID-19 pandemic period. They had safety measures in place, and since there was a Stay-at-Home order I decided to leave vehicle until parts could be ordered. Part took longer to be delivered than expected, but they completed the job the same day it arrived. It hasn't rained yet, but time will tell. Very professional staff. More

Great job. Very friendly staff and service personnel. On time with my appointment and quick work to service my vehicle. I will return again to get my vehicle serviced. time with my appointment and quick work to service my vehicle. I will return again to get my vehicle serviced. More

Frank was great. Greg was not. Will never return to this dealership after they ruined my rims and I plan on following up with Ford this dealership after they ruined my rims and I plan on following up with Ford More