Step One Ford Crestview

Not sure the service advisor truly understood what I want done about my 08 mustang. And what body parts might need repair or replace. Was mostly fixed on sell a motor! done about my 08 mustang. And what body parts might need repair or replace. Was mostly fixed on sell a motor! More

Service was excellent. From scheduling two vehicles back to back service was superb. Everyone in the dealer went the extra mile. Driving the extra miles to have service done was worth it. to back service was superb. Everyone in the dealer went the extra mile. Driving the extra miles to have service done was worth it. More

Amazing work!! Thank you all! The recall work was impeccable. New social distance markers, hand sanitizer stations, they all were very professional and I couldn’t ask for more! impeccable. New social distance markers, hand sanitizer stations, they all were very professional and I couldn’t ask for more! More

I had the pleasure of having Jacob handle getting me registered and going over everything on my truck I had brought in for an oil change He was such a delightful man and very knowledgeable in his dutie registered and going over everything on my truck I had brought in for an oil change He was such a delightful man and very knowledgeable in his duties! I’d recommend everyone to make their appointments with Jacob. I know I will from now on More

Had regular scheduled maintenance on my GT350 twice now with complete satisfaction. Friendly staff and fast service. The staff answered all my questions. Zero issues! with complete satisfaction. Friendly staff and fast service. The staff answered all my questions. Zero issues! More

Justin kept me updated at all times and was very polite and professional. I was stuck there for about two hours due to the lift my truck was on broke. Justin and the rest of the service team kept me up t and professional. I was stuck there for about two hours due to the lift my truck was on broke. Justin and the rest of the service team kept me up to date on what was going on. More

Great doing business with James and William taking care of our financing. Thank you. Very professional and made the whole process very easy but not pushy of our financing. Thank you. Very professional and made the whole process very easy but not pushy More

This amazing team worked patiently with me and got me in the seat of my dream truck. They were extremely friendly to myself and my 3 year old. the seat of my dream truck. They were extremely friendly to myself and my 3 year old. More

I would like to take the opportunity to express the very professionalism of the Crestview Ford Service Department. Jacob our service writer took both our F-150 and Expedition in for service after a brief ph professionalism of the Crestview Ford Service Department. Jacob our service writer took both our F-150 and Expedition in for service after a brief phone call. Jacob also went above and beyond when I asked about a tire quote for my wife’s Expedition. He is very courteous and professional and would recommend fellow Ford owners to ask for him when service is needed. More

Very disappointing history with service appointments. Had 2 visits for the same issue to “diagnose” the problem and “documentation” has been lost or not entered. Now advised I will need another appointm Had 2 visits for the same issue to “diagnose” the problem and “documentation” has been lost or not entered. Now advised I will need another appointment to diagnose the problem. A part was evidently ordered but then sent back when I was not notified it was in and to schedule an appointment to install. More