Step One Ford Crestview

I am very very happy with the service Crestview Ford gave me. Dropped off vehicle and it was done a lot quicker than I expected! Needed a ride back to pick it up and they sent a shuttle to get me. When arriv me. Dropped off vehicle and it was done a lot quicker than I expected! Needed a ride back to pick it up and they sent a shuttle to get me. When arriving vehicle was ready to go and staff was extremely friendly! I will be doing business with this dealership again. Frank was my service writer and did a great job. More

The service department had great customer service and got me when when my vehicle was finished in the time frame that he told me it would be complete. me when when my vehicle was finished in the time frame that he told me it would be complete. More

Although the transaction started off rocky, the Service team at Ford was able to keep customer satisfaction and accountability in the forefront of their service. team at Ford was able to keep customer satisfaction and accountability in the forefront of their service. More

Overall, a very nice dealership to work with. We quickly negotiated a deal on a 2019 F150 that was on the lot. Mike S. Was a great salesman to work with also. He was very helpful and courteous. We found negotiated a deal on a 2019 F150 that was on the lot. Mike S. Was a great salesman to work with also. He was very helpful and courteous. We found the right vehicle at right price. Mike put together all the pieces to keep the deal moving. He gave us great personal attention through the entire process. 6 stars for Mike!!!!! More

Completed work within an hour. Asked to replace air filter or got my permission before doing any work beyond the scheduled work order. Very courteous. filter or got my permission before doing any work beyond the scheduled work order. Very courteous. More

Extremely pleased. Had a warning light popup. They got me in the same day, tested the system, identified it was just the sensor & reset it. I was back on the road with minimal cost. in the same day, tested the system, identified it was just the sensor & reset it. I was back on the road with minimal cost. More

Customer service was awesome! Rickey was my sales guy....he killed it! He was patient and personable which definitely made life pleasant and the experience comfortable. He was also very honest and u guy....he killed it! He was patient and personable which definitely made life pleasant and the experience comfortable. He was also very honest and upfront with me. When things didn’t work out at first, he answered all the questions I had about a different vehicle and hung back while I thought about things. It was nice not to have a pushy, in-your-face sales person. The finance department was also great and listened to my expectations...then met them and some. They went above and beyond to help me out. Every single person involved even worked overtime to help get me in the car I wanted. 100% recommend. Will definitely go back for my next purchase!!!! More

Very caring, efficient people and they try to get you out as fast as possible! Also point out issues that may possibly need immediate attention! as fast as possible! Also point out issues that may possibly need immediate attention! More

Frank was great. Communicated necessary information and kept me up to date on the progress during my service visit. Would highly recommend others use Crestview Ford Service department for their vehicle ser kept me up to date on the progress during my service visit. Would highly recommend others use Crestview Ford Service department for their vehicle service needs More

Frank did a great job assisting me with having my Ford Escape repaired. He was very professional, courteous and prompt responding. My vehicle was clean and ready for pick up as advised. Escape repaired. He was very professional, courteous and prompt responding. My vehicle was clean and ready for pick up as advised. More