Step One Ford Crestview

Can not speak to service because an hour after my oil change appointment my car had not been touched, so I left. Service writer said my appointment was to see him not to get car worked on. What? When I m change appointment my car had not been touched, so I left. Service writer said my appointment was to see him not to get car worked on. What? When I made the appointment to wait on an oil change? Have been with this dealer for a few years but no more. Customer service is my number one reason to do business. I own 7 Fords, I'll change oil on them myself More

My husband and I had, hands down, the best car buying experience with Mike Skinner at Ford Crestview. He was very knowledgeable and transparent without being pushy in least. Very rare! I was dreading go experience with Mike Skinner at Ford Crestview. He was very knowledgeable and transparent without being pushy in least. Very rare! I was dreading going to a dealership but we left grinning from ear to ear bc we got a sweet Ford Explorer with no hassle at a fair price. It was a win-win for everyone. I am loving my new car. Thank you Mike, for being so kind to us! More

Our salesperson Rickey was great! Finance manager was also great! Thank you! Our son had some really big smiles! Will keep in mind for future purchases also great! Thank you! Our son had some really big smiles! Will keep in mind for future purchases More

I always have a good experience when I bring my truck to them. Frank was professional and was professional. The whole staff were all professional them. Frank was professional and was professional. The whole staff were all professional More

Good service nice people service took awhile even with appointment but the service was good I don't like this review because it requires you to meet a certain number of words appointment but the service was good I don't like this review because it requires you to meet a certain number of words More

Went in for simple maintainance. Everything was done in a timely manner and it was a pleasant experience. Xxxxxxxxxxxxxx xxx xxx xxx xxx xxx xxx a timely manner and it was a pleasant experience. Xxxxxxxxxxxxxx xxx xxx xxx xxx xxx xxx More

Fast friendly service, explained service to be done and what was found during the servicing process. The minimum 25 word requirement is a bit excessive. what was found during the servicing process. The minimum 25 word requirement is a bit excessive. More

great overall experience. Would recommend this dealership to anyone. MIKE Skinner made the buying experience pleasant. Final paperwork was quick and easy. Quick followup by Mike Skinner to anyone. MIKE Skinner made the buying experience pleasant. Final paperwork was quick and easy. Quick followup by Mike Skinner More

My salesperson was Marcus and he was very knowledgeable in the vehicle I purchased. Followed up after purchase to address any questions I might have. in the vehicle I purchased. Followed up after purchase to address any questions I might have. More

Excellent customer service, I didn’t purchase my Ford from Hub City but I will happily drive the extra distance to not have to deal with the below standard customer service I’ve experienced at the Ford d from Hub City but I will happily drive the extra distance to not have to deal with the below standard customer service I’ve experienced at the Ford dealer I purchased my vehicle from. More