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Step One Ford Crestview

Crestview, FL

3.1
387 Reviews

4060 S Ferdon Blvd

Crestview, FL

32536

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Showing 387 reviews

July 28, 2020

Past experiences with car dealers rated right up there with going to the dentist, not my favorite thing to do. Ford Crestview was different. I felt no pressure to "make a deal" right now. My sales rep M More

by pjenk1207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Skinner
July 23, 2020

My service writer, Jacob, was phenomenal! The car was in an out in a timely fashion and I was updated on everything that was going on while it was in your shop. 10 out of 10 rating! More

by Teri
Recommend Dealer
Yes
Employees Worked With
Jacob Simmons
July 23, 2020

Thanks to our salesman, Mr. John, as well as the sales manager & finance lady. Really appreciate the straight-forward, “no frills” professionalism. Good truck-buying experience overall. More

by tuckertalk
Recommend Dealer
Yes
Employees Worked With
John Novak
July 22, 2020

Jacob was fantastic to help me out while I was traveling from out of town and in need of assistance with a broken turn signal More

by Mike J
Recommend Dealer
Yes
Employees Worked With
Jacob
July 22, 2020

Very well pleased with the service I received in purchasing a new vehicle. Service was excellent and the staff which worked with me were AWESOME More

by sheilabembow
Recommend Dealer
Yes
Employees Worked With
Jeff Thompson and the young lady from finance department , Jessica Geohagan
July 21, 2020

Great service experience. Started at schedule time and completed work in the time frame they gave me. The service advisor was very helpful and pleasant. More

by walkerf1
Recommend Dealer
Yes
Employees Worked With
Frank in the Service Department
July 19, 2020

The worst experience with a Ford service department in 20 years of owning a Ford. Service department is a joke. Rude, unapologetic, and poor communication. All around zero! More

by Cssch
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Justin Gardner, Bruce Owens
July 16, 2020

Good deal on my trade in also good a good deal on my new 2019 f-150 , service went great treated me like a person and not a number More

by rogerandkaysea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Owens
July 14, 2020

It was a pleasant experience, sales lady was very informative and explained everything. Finance was ok as well. I would recommend and buy again from this dealership. More

by wpierce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittny Hicks, Sales Lady
July 12, 2020

James was wonderful. The Paperwork takes to long to complete. We was there for almost 4 hours. We had a great experience at Crestview Ford More

by Jnt1116
Recommend Dealer
Yes
Employees Worked With
James McConnell, Jessica Geohagan
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