Step One Ford Crestview
Crestview, FL
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The team at Ford Crestview was very professional and ensured all of my questions were answered. Brittannie helped me find the vehicle I was looking for like a real expert. From the moment I walked in I ensured all of my questions were answered. Brittannie helped me find the vehicle I was looking for like a real expert. From the moment I walked in I felt like a valued customer. Would definitely recommend buying a car used/new from this location. Excellent staff! More
Was there for regular scheduled maintenance. My attendant Frank Robertson could not have been any more helpful. Very pleasant and knowledgeable. Provided mileage info of when Ill need new brakes attendant Frank Robertson could not have been any more helpful. Very pleasant and knowledgeable. Provided mileage info of when Ill need new brakes and tires More
In for a Recall and things could not Jane gone smoothly. Jacob was very professional in assisting with my All my service needs. Highly recommend! Definitely 5 Stars! Jacob was very professional in assisting with my All my service needs. Highly recommend! Definitely 5 Stars! More
Good people but i feel like i could have gotten better financing. They matched me with ALLY instead of Ford credit.... I feel Ford would have done a better job with financing. financing. They matched me with ALLY instead of Ford credit.... I feel Ford would have done a better job with financing. More
Used internet - knew what I wanted. Only want to verify make/model live. Had exact model. Great deal! Helpful! Courteous! NO INTERNET NEEDED!. BUY LOCAL! DONE!!! 😁 make/model live. Had exact model. Great deal! Helpful! Courteous! NO INTERNET NEEDED!. BUY LOCAL! DONE!!! 😁 More
Called scheduled Service on our vehicle with Justin for Friday, 9:30 am. When we got there they said we were not on schedule. They wanted to reschedule for a different day. Then wanted us to schedule at 3 Friday, 9:30 am. When we got there they said we were not on schedule. They wanted to reschedule for a different day. Then wanted us to schedule at 3 in the evening but we live in a different city. They worked us in for an Appt an hour later at 10:30. They said they would try to get us out by noon. Disappointed with this scheduling of service. My husband has been very sick & I had to get my grandson to bring the car in when he came into town. This made it difficult for our family! More
James McConnell was our salesman and he did an excellent job and was exceptional helpful in getting our Ford Expedition. We would certainly recommend him to our friends and family. job and was exceptional helpful in getting our Ford Expedition. We would certainly recommend him to our friends and family. More
Service provided meant needs. My service provider was named frank and he was excellent. Kelly was very nice and provided a loaner vehicle for my use. named frank and he was excellent. Kelly was very nice and provided a loaner vehicle for my use. More
From scheduling my service appointment to picking up my car, Justin went above and beyond everything expected to take care of me and my vehicle. Great customer service and friendliness. Very professional. car, Justin went above and beyond everything expected to take care of me and my vehicle. Great customer service and friendliness. Very professional. Thank you for taking great care of me and looking forward to working with you again in the future ( hopefully just regular scheduled maintenance next time). More
Pleasurable experience.Great staff. Chan sent a video. Pleasurable experience. Great staff. Chan sent a video. John took good care of us and we were only there a couple hours. I Would recomend Pleasurable experience. Great staff. Chan sent a video. John took good care of us and we were only there a couple hours. I Would recomend More