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Step One Ford Crestview

Crestview, FL

3.1
387 Reviews

4060 S Ferdon Blvd

Crestview, FL

32536

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Showing 387 reviews

August 08, 2020

The team at Ford Crestview was very professional and ensured all of my questions were answered. Brittannie helped me find the vehicle I was looking for like a real expert. From the moment I walked in I More

by Travis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittannie
August 05, 2020

Was there for regular scheduled maintenance. My attendant Frank Robertson could not have been any more helpful. Very pleasant and knowledgeable. Provided mileage info of when Ill need new brakes More

by BEV
Recommend Dealer
Yes
Employees Worked With
Frank Robertson
August 05, 2020

In for a Recall and things could not Jane gone smoothly. Jacob was very professional in assisting with my All my service needs. Highly recommend! Definitely 5 Stars! More

by Hub City
Recommend Dealer
Yes
Employees Worked With
Jacob
August 03, 2020

Good people but i feel like i could have gotten better financing. They matched me with ALLY instead of Ford credit.... I feel Ford would have done a better job with financing. More

by khul81
Recommend Dealer
Yes
Employees Worked With
Jessica Geohagan
August 03, 2020

Used internet - knew what I wanted. Only want to verify make/model live. Had exact model. Great deal! Helpful! Courteous! NO INTERNET NEEDED!. BUY LOCAL! DONE!!! 😁 More

by Diana G
Recommend Dealer
Yes
Employees Worked With
James McConnell
August 01, 2020

Called scheduled Service on our vehicle with Justin for Friday, 9:30 am. When we got there they said we were not on schedule. They wanted to reschedule for a different day. Then wanted us to schedule at 3 More

by Johnsonsherrie77
Recommend Dealer
Yes
Employees Worked With
Justin
July 31, 2020

James McConnell was our salesman and he did an excellent job and was exceptional helpful in getting our Ford Expedition. We would certainly recommend him to our friends and family. More

by holland1958
Recommend Dealer
Yes
Employees Worked With
James McConnell
July 29, 2020

Service provided meant needs. My service provider was named frank and he was excellent. Kelly was very nice and provided a loaner vehicle for my use. More

by J
Recommend Dealer
Yes
Employees Worked With
Frank, kelly, Kelly Gipson
July 29, 2020

From scheduling my service appointment to picking up my car, Justin went above and beyond everything expected to take care of me and my vehicle. Great customer service and friendliness. Very professional. More

by Tabitha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
July 28, 2020

Pleasurable experience.Great staff. Chan sent a video. Pleasurable experience. Great staff. Chan sent a video. John took good care of us and we were only there a couple hours. I Would recomend More

by Coloradocs
Recommend Dealer
Yes
Employees Worked With
The accessory guy. Cant remember name, Melissa Carter, John Novak
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