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Step One Ford Crestview

Crestview, FL

2.9
392 Reviews

4060 S Ferdon Blvd

Crestview, FL

32536

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Showing 392 reviews

September 06, 2020

Great service. Service adviser checked me in promptly and kept me informed throughout the service. He took his time to explain the technicians findings and recommendations at checkout. More

by Rickyg5050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Garner
September 05, 2020

Fast convenient friendly don't have anything negative to say. Everything was easy and went smooth I v v b c b m h f More

by MORGANJRAMEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Linnan
September 04, 2020

The process for buying this Ford Fusion was smooth and fast, couldn't of had better friendlier helpful awesome service, thanks Jessica and Gary! Appreciate it! More

by geoffh680
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Geohagan
September 01, 2020

Excellent and Attentive Service. I drove away from a Service Appt at Gary Smith and drove to Crestview. I waited for :15mins and then left. More

by Avery Day
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Owens, Paul Thomas, Meaghan Kashmark, Danny Donaldson
September 01, 2020

I am 76 years old and I have purchased quite a few new cars in my life, my experience at Ford Crestview was probably the best I’ve ever had buying a new vehicle. Both Jessica and Marla bent over backwards More

by Bob L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Geohagan, Marla Simmons, Jessica Geohagan
August 30, 2020

This was our most pleasant car buying experience! Erika was friendly, and not pushy! Financing was also smooth. Would recommend this place to a friend, for sure! More

by Stacy&Jesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika
August 28, 2020

Did really good. In on time and explained all work done. The rep was courteous and everyone was so nice. I will be back next time More

by stanleychopp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Donaldson
August 24, 2020

I made an appointment online to schedule some maintenance on my SUV and brought my car in early the day of, on my way to work. I was promptly greeted by Justin and quickly dropped off my car for service. The More

by Johnna.Kauffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Gardner
August 22, 2020

Andrew was extremely helpful, informative, and Andrew was extremely helpful, informative, and considerate of my busy schedule when helping me find my perfect suv. He worked with me to accommodate More

by Ccalloway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Corley
August 21, 2020

Horrible, absolute worst experience of my life with service department. They misinform, never call back, hardly ever answer calls and outright lie. I had to get a Ford service rep involved because of h More

by Trambrown
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Not calling out someone in a online review, do that in person.
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