Step One Ford Crestview

This was our most pleasant car buying experience! Erika was friendly, and not pushy! Financing was also smooth. Would recommend this place to a friend, for sure! was friendly, and not pushy! Financing was also smooth. Would recommend this place to a friend, for sure! More

Did really good. In on time and explained all work done. The rep was courteous and everyone was so nice. I will be back next time The rep was courteous and everyone was so nice. I will be back next time More

I made an appointment online to schedule some maintenance on my SUV and brought my car in early the day of, on my way to work. I was promptly greeted by Justin and quickly dropped off my car for service. The on my SUV and brought my car in early the day of, on my way to work. I was promptly greeted by Justin and quickly dropped off my car for service. They were able to get my car in earlier than my scheduled time. I appreciate the friendly, quick, and quality customer and car service I receive when visiting this location. More

Andrew was extremely helpful, informative, and Andrew was extremely helpful, informative, and considerate of my busy schedule when helping me find my perfect suv. He worked with me to accommodate Andrew was extremely helpful, informative, and considerate of my busy schedule when helping me find my perfect suv. He worked with me to accommodate all my needs and wants and I left satisfied with my purchase. More

Horrible, absolute worst experience of my life with service department. They misinform, never call back, hardly ever answer calls and outright lie. I had to get a Ford service rep involved because of h service department. They misinform, never call back, hardly ever answer calls and outright lie. I had to get a Ford service rep involved because of how bad this dealership is. I will never ever, ever go back to Ford Crestview for any reason and exactly why I purchased 3 Ford Escapes from another dealer in the past 5 years. Reviews show good for buying but I can tell you go someplace else for service. More

Mike and the Step One team were very professional and very helpful. They made the car buying process very easy and stress free. Thanks for all of the help! very helpful. They made the car buying process very easy and stress free. Thanks for all of the help! More

I have purchased more than 10 new vehicles and this purchase was the best experience I have had. Jessica was very knowledgeable and low pressure, and made the experience very fun and low stress. purchase was the best experience I have had. Jessica was very knowledgeable and low pressure, and made the experience very fun and low stress. More

fast turn around time and get my car done it was done efficient Lee. i would go back to them. a place to take your vehicles. efficient Lee. i would go back to them. a place to take your vehicles. More

My experience was great. Jessica Geohagan was very friendly and informative. She wasn't pushy, or obnoxious, I felt comfortable and confident about my purchase! friendly and informative. She wasn't pushy, or obnoxious, I felt comfortable and confident about my purchase! More

I had went to different dealerships and this was one of the best customer services I’ve received. I will definitely be recommending this place to others! the best customer services I’ve received. I will definitely be recommending this place to others! More