Step One Chrysler Dodge Jeep Ram Crestview

We were very disappointed when call for them to check my brand new tires. We spend a lot of money 2weeks ago and was told we could get them looked at anywhere in the US. I am in Destin Florida and wanted brand new tires. We spend a lot of money 2weeks ago and was told we could get them looked at anywhere in the US. I am in Destin Florida and wanted to have a slow leak looked because I would be back on the road tomorrow morning. After being on the phone for 30 minutes to see if I could have them look at the back right tire they totally refused to see me until 6 days later. Don’t count on them for any service. More

The sales team here was amazing! Easiest, quickest vehicle purchase I’ve ever made. I will be buying all my vehicles from now on from them! Easiest, quickest vehicle purchase I’ve ever made. I will be buying all my vehicles from now on from them! More

Nathan went above and beyond to find us the perfect Jeep. He was knowledgeable about the Jeep and very easy to work with. Would highly recommend him for a vehicle purchase. He was knowledgeable about the Jeep and very easy to work with. Would highly recommend him for a vehicle purchase. More

Great experience with Rebecca. She was friendly and easy to deal with. She answered all my questions and the entire process was seamless. Would highly recommend this employ She was friendly and easy to deal with. She answered all my questions and the entire process was seamless. Would highly recommend this employee. More

Kevin Genest is a liar. $4300 added to loan without us knowing.stay away! He avoids phone calls. I have phone records. $4300 added to loan without us knowing.stay away! He avoids phone calls. I have phone records. More

We just purchased our 2024 Jeep Wrangler from Step One and the customer support was 100% worth the 8 hour drive. I had many questions over the phone and Carlos and Michael answered every single one. I rec and the customer support was 100% worth the 8 hour drive. I had many questions over the phone and Carlos and Michael answered every single one. I received all the information i asked for quickly. I especially enjoyed the personal video that Carlos sent introducing himself and showing us the jeep. I would highly recommend this place to anyone looking for a vehicle. I also want to say how awesome they were at helping us put our tires on our new jeep. They kept us informed throughout the process. When we left they even texted us the next day to check in and see if we got home safely. Again, 100% recommend them for friendliness, communication, knowledge of their vehicles, service, and fair price. More

Chrysler Dodge Jeep Ram Crestview is simply a great place to buy a vehicle. More specifically, my sales reps, Isabela Serna and Jay Dial were phenomenal in every measurable way. My personalized video intro to buy a vehicle. More specifically, my sales reps, Isabela Serna and Jay Dial were phenomenal in every measurable way. My personalized video introduction from Isabela after my initial inquiry was a very nice touch. Jay is honest, friendly, respectful, knowledgeable about the vehicle and it's options, and very pleasant to work with. The Sales Manager, Michael, was another phenomenal and friendly representative of this dealership. Best experience I have ever had buying a vehicle. Ladies and Gentlemen, buying a new vehicle can be stressful, I have been there, done that, and lost the t-shirts. Crestview Ram, Isabela, Jay, and Michael did it right and therefore, earned my business. Thank you all! More

Carlos helped me find my dream car and under budget! I was in and out with my new care in less than an hour. This dealership is the best over ever been too. No pressure just kindness and patience. Any f I was in and out with my new care in less than an hour. This dealership is the best over ever been too. No pressure just kindness and patience. Any future care of mine will be from One Step for sure! More

James is a little bit of an arrogant xxx. He was braggin about this 90K truck he is buying, used profanity while negotiating, and we slightly aggressive. I did not enjoy dealing with him and He was braggin about this 90K truck he is buying, used profanity while negotiating, and we slightly aggressive. I did not enjoy dealing with him and would absolutley never want to work with him in the future. More

This was my first time purchasing a vehicle let alone having a vehicle that I was able to purchase on my own! My salesperson James and Rebeca from finance were absolutely awesome! James’ communication wa having a vehicle that I was able to purchase on my own! My salesperson James and Rebeca from finance were absolutely awesome! James’ communication was a solid 10/10, he listened, paid attention, and took into consideration of what I could afford and what was interested in! I already had multiple issues at other dealerships with the salesperson not listening from the jump and trying to push vehicles on me that were way out of my price range or either putting little to no effort in due to my price range! So, I was already discouraged and ready to give up prior to even finding a car at Step One Chrysler Dodge Jeep Ram Fiat here in Crestview, but James and the Rebecca went above and beyond to the point where I literally cried! They worked with me to insure I walked away with the vehicle of my choice despite last minute issues with the bank I went through to get financed from. So, thank you James and Rebeca, y’all were amazing to work with and I thank yall from the very bottom of my heart! You guys are a solid 10/10 & truly were there to assist me all the way around instead of trying to only make a profit! All I can say is thank you thank you thank you Jame and Rebeca! Truly the best services I’ve received since I’ve been on this journey! More