Step One Chevrolet
Bessemer, AL
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Service took too long The dealership was able to fix all of the problems that I needed. I got my tires rotated, oil changed, and vehicle inspected. However, I set an appoin The dealership was able to fix all of the problems that I needed. I got my tires rotated, oil changed, and vehicle inspected. However, I set an appointment at 7:30am, there were 2 other customers getting their vehicle fixed at the same time as well. There is no excuse to wait 1 hour and 12 min to have all of these things done. The service department is a large service department, they should’ve gotten the work done sooner than an hour. It should take a maximum of 30 min to have an oil change, tires rotated, and a simple vehicle inspection. I have used Express Oil Change and Jiffy Lube in the past and their service for these similar issues have been significantly quicker. More
Not quick There seemed to only be a couple of people in front of me after reaching the waiting area. While sitting there the first hour I find out that we're al There seemed to only be a couple of people in front of me after reaching the waiting area. While sitting there the first hour I find out that we're all waiting on oil changes. I know this is not an express but waiting two hours for an oil change is ridiculous. I think you can do better than that if you want customers to continue to use your service. More
Really enjoyed the service. Out of a scale of 1 to 10 I give them a 10. The service was great. They were friendly and courteous and I really enjoyed the experience. Out of a scale of 1 to 10 I give them a 10. The service was great. They were friendly and courteous and I really enjoyed the experience. More
My great experience I don’t want to submit a review. I was very satisfied with the work and personal attention that showed me by the staff. More snacks would be good. I don’t want to submit a review. I was very satisfied with the work and personal attention that showed me by the staff. More snacks would be good. More
great experiences friendly sales staff to buy from. Service department is very knowledgeable. Overall great experiences with all three vehicles I have purchased from he friendly sales staff to buy from. Service department is very knowledgeable. Overall great experiences with all three vehicles I have purchased from here. I would highly recommend this dealership. More
Professional sales team ,& great customer service Will definitely buy my next vehicle from the guys at premier Chevrolet. They made the buying process as breeze and we're informative with all informat Will definitely buy my next vehicle from the guys at premier Chevrolet. They made the buying process as breeze and we're informative with all information we needed. Thanks guys. More
Geeat A Great experience will be buying again great customer service great follow up just great over all nothing else to say be great all together A Great experience will be buying again great customer service great follow up just great over all nothing else to say be great all together More
Excellent I get great service when I’m there . Everyone is very friendly and courteous . I can’t say anymore than that.Than u so much. I get great service when I’m there . Everyone is very friendly and courteous . I can’t say anymore than that.Than u so much. More
Great experience! Thank you to Premiere Chevrolet for working with us and getting our payments even lower than we asked! We we're treated with respect and understandin Thank you to Premiere Chevrolet for working with us and getting our payments even lower than we asked! We we're treated with respect and understanding! We have visited the service department and they are top notch employees!! More
Great I had a great experience with the internet sales associate and Alex. She made the car buying process extremely easy. I’m still waiting on the key I wa I had a great experience with the internet sales associate and Alex. She made the car buying process extremely easy. I’m still waiting on the key I was promised but other than that I had a great experience. More