Step One Chevrolet

Multiple Issues after purchase Pleased with service. I suggest to have a loaner car program instead of using an off-site facility. A Missing chrome value cover is my only complaint. Pleased with service. I suggest to have a loaner car program instead of using an off-site facility. A Missing chrome value cover is my only complaint. LOL More

Best experience Reggie was perfect Everybody should shop here.!I loved how They treated me when I first Walked in, I want To thank u so much Reggie was perfect Everybody should shop here.!I loved how They treated me when I first Walked in, I want To thank u so much More

Very poor service Lack of organizational skills Did not want to do the work Did not notify me in a timely manner Very slow getting to me as a customer Lack of organizational skills Did not want to do the work Did not notify me in a timely manner Very slow getting to me as a customer More

Great Sales Team. Sales team was very welcoming and was able to meet our needs. The sales manager was very transparent and willing to negotiate a reasonable deal. We lo Sales team was very welcoming and was able to meet our needs. The sales manager was very transparent and willing to negotiate a reasonable deal. We love our new car and will definitely keep them in mind for future service and sales. More

Air conditioning repair Very Pleasant people to deal with. My car was ready sooner than anticipated. Scheduling was easy. The waiting room was comfortable. Definitely wi Very Pleasant people to deal with. My car was ready sooner than anticipated. Scheduling was easy. The waiting room was comfortable. Definitely will have all service done here. More

Poor Dont go There Poor Customer Service I wouldn't recommend them to anyone they like to sell you LEMONS and not take care of their customers. ..Dont go there Poor Customer Service I wouldn't recommend them to anyone they like to sell you LEMONS and not take care of their customers. ..Dont go there More

Service took too long The dealership was able to fix all of the problems that I needed. I got my tires rotated, oil changed, and vehicle inspected. However, I set an appoin The dealership was able to fix all of the problems that I needed. I got my tires rotated, oil changed, and vehicle inspected. However, I set an appointment at 7:30am, there were 2 other customers getting their vehicle fixed at the same time as well. There is no excuse to wait 1 hour and 12 min to have all of these things done. The service department is a large service department, they should’ve gotten the work done sooner than an hour. It should take a maximum of 30 min to have an oil change, tires rotated, and a simple vehicle inspection. I have used Express Oil Change and Jiffy Lube in the past and their service for these similar issues have been significantly quicker. More

Not quick There seemed to only be a couple of people in front of me after reaching the waiting area. While sitting there the first hour I find out that we're al There seemed to only be a couple of people in front of me after reaching the waiting area. While sitting there the first hour I find out that we're all waiting on oil changes. I know this is not an express but waiting two hours for an oil change is ridiculous. I think you can do better than that if you want customers to continue to use your service. More